Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful plaque looks great on my front door wall very professional service”

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Posted 6 years ago

Hope the seat is good as well!

Posted 6 years ago

“Excellent Service!”

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Posted 6 years ago

Exactly what we aim for!

Posted 6 years ago

“Simple straightforward service.”

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Posted 6 years ago

Exactly what we aim for!

Posted 6 years ago

“Really good online price, prompt delivery and kept well informed off delivery time schedule. Not so great in store service.”

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Posted 6 years ago

Thanks for the feedback we would be interested to know about your store feedback! Many thanks

Posted 6 years ago

“Excellent”

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Posted 6 years ago

Thanks for the feedback!

Posted 6 years ago

“We purchased a good quality HiB Bathroom Cabinet with LED Lighting emmited via sensor control. It arrived within several days, securely packed and with clear instruction for safe installation. We are happy to have received such a product at a good price in comparison to other Suppliers.”

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Posted 6 years ago

Thanks for the feedback we hope your enjoying the cabinet and see you next time!

Posted 6 years ago

“First class service. Thankyou”

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Posted 6 years ago

Thanks for the feedback exactly what we aim for!

Posted 6 years ago

“Awful experience trying to get a bathpanel! Arrived damaged no packing around to protect, rude staff and stop waiting 3 weeks later for them to pick up the 2 damaged ones...called on Thursday morning told they would call me back still waiting 48 hrs later! Did get delivery charge back but after months of issues, carpenter bills which could have been avoided if things were packaged properly didn't really match up to it! Would never buy from them again.”

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Posted 6 years ago

Really sorry to hear about the issues if you could supply a order number we can look into it for you.

Posted 6 years ago

“Efficient ordering and quality item however courier did not contact with delivery details”

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Posted 6 years ago

Hi Thanks for your feedback we'll be sure to forward your comments on to our courier as we do ask for them to book in all deliveries with the customer first. Many thanks

Posted 6 years ago

“delivery is so poor need to get this sorted out .”

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Posted 6 years ago

Thank you for your recent feedback. We're sorry that you've had a poor experience with the delivery of your goods. We are aware that some deliveries have taken longer than normal and we have already put in measure to speed up deliveries. Thank you for business and we hope to see you again.

Posted 6 years ago

“good after sales service after receiving faulty goods from supplier”

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Posted 6 years ago

Thank you so much for the review and for the five stars! We do our best to get a replacement out as quickly as possible should any issues arise when goods have been received damaged or faulty. Should you need anything else please let us know. Thanks again!

Posted 6 years ago

“Very prompt service although I'm still waiting for one order to be fulfilled due to an out of stock item. Products are very competitively priced.”

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Posted 6 years ago

Thank you for your recent feedback, we really appreciate the time you've taken out to write this. Should you need anything else - let us know!

Posted 6 years ago

“Very proffesional Quick postage Easy transaction”

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Posted 6 years ago

Thank you for your recent feedback, we strive for a high level of service for our customers. It's great to hear your experience with us has been so good. Thank you for your business. Should you need anything else, let us know.

Posted 6 years ago

“Great service”

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Posted 6 years ago

Thanks for five stars! We're really happy everything is to your satisfaction. Thank you for shopping with us.

Posted 6 years ago

“The staff were very friendly and helpful, we had very little notice from the plumber of start date yet the items required were ordered and delivered in plenty of time. The quality of the items received were of a very high quality, we're thrilled with the finished result!”

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(Cheltenham) - Posted 6 years ago

Thank you for your recent feedback GP. We're grateful for the five stars and it's great to hear we've been able to supply you with what you wanted at speed. The products we supply are high quality so we're really pleased to hear you're happy with the finished result. Thanks for shopping with us, feel free to get in contact should you need anything else.

Posted 6 years ago

“I have not received the goods yet, however i received absolutely excellent and knowledgable service at the Bristol store which really helped the decision making process. Good prices too.”

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(Bristol) - Posted 6 years ago

Thanks for the review, Robert. The guys at our Bristol branch do a fantastic job and it's brilliant to hear they've been able to provide such a good service for you. Please feel free to give us a call should you need anything else. Thanks so much for your feedback, we really appreciate it.

Posted 6 years ago

“Excellent service yet again from Bathroom Village. My supplier of choice.”

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(Bristol) - Posted 6 years ago

Peter, this is great to see! Thank you so much for the review and for shopping with us. We look forward to seeing you again!

Posted 6 years ago

“Excellent service. Mirror was well packaged and delivered the next day.”

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Posted 6 years ago

Superb! Thank you for the five stars and for shopping with us. We're glad everything got you quickly and was in perfect condition. Should you need anything else we'll be happy to help.

Posted 6 years ago

“Service over the phone was excellent. Always responsive and helpful but delevery took a lot of time and sinks arrived broken 3 times.”

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Posted 6 years ago

Thank you so much for your recent feedback. We're sorry to hear about the damaged items, due to the nature of the product (ceramics), these can get damaged in transit so we do our best to get a replacement out as quickly as possible. Thanks again for your patience and for taking the time to write this review.

Posted 6 years ago

“Easy to order from the website. Good quality products at competitive prices.”

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Posted 6 years ago

We're glad everything was to your satisfaction. We really appreciate your business and your kind words. If you need anything else, please let us know.

Posted 6 years ago

Bathroom Village is rated 4.2 based on 861 reviews