Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good quick service”

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Posted 7 years ago

Hey - thanks for the review! It means a great deal to us. If you need anything, just call :-)

Posted 7 years ago

“Excellent work experience - all items arrived in great conditional and on time! We've had some shockingly bad experiences with various online bathroom suppliers, but I've been really impressed with Bathroom Village.”

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Posted 7 years ago

Thank you so much for this review. We do our best to provide a great service and it's really pleasing to see that you've had this experience with us.

Posted 7 years ago

“Fast delivery, fair price”

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Posted 7 years ago

That's great! Thank you for reviewing us.

Posted 7 years ago

“I ordered a bathroom suite which was delivered quickly and efficiently. Very competative prices too. Had great communication over the phone to discuss some details and was kept up to date about my order via email, Very helpful and friendly. Delivery man was also very helpful, As the pallet could not be brought up my drive, the driver helped to carry the items directly to the door. Great experience and would definately recommend. Thank you!”

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Posted 7 years ago

Brilliant! Thank you so much for the review. This is a great way to start our week. If you need anything else please do not hesitate to call or visit one of our showrooms. Thanks again.

Posted 7 years ago

“The products were competitively priced, the staff were extremely helpful over the phone and service was very prompt - a pleasant and trouble-free online shopping experience.”

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Posted 7 years ago

Another five star today! Thanks a million for this. Our day is getting better and better :-)

Posted 7 years ago

“Regrettably the Minerva solid work surface was damaged upon arrival, however the Bathroom Village personnel arranged for a timely replacement without any fuss. The best measure of any company is how it responds when its service is less than expected. Well done Bathroom Village !”

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Posted 7 years ago

Thank you so much for writing this review and kindly giving us five stars. We do our utmost to rectify any situations quickly, and most of all without any stress to the customer. We're so pleased to see this today. It has made our day!

Posted 7 years ago

“Fantastic service. Communication on delivery progress was exemplary. I was informed of delivery date and I asked if this could be changed - no problem. One of the most professional companies I have dealt with in a long time, start to finish. All this with a great price. Highly recommended will use again. I ordered largest shower tray they have, no issues whatsoever.”

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Posted 7 years ago

Thank you so much for the great review. It's made our day to read this. We circulate all of these reviews to our staff so they get to see how well the company is performing in reviews. It gives us a huge lift when we see that we're hitting all the right boxes. Thanks again for being a great customer!

Posted 7 years ago

“Like dealing with a real company run by human beings -regular emails/calls from staff were very helpful. Would use again - thank you!”

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Posted 7 years ago

Thanks a bunch for this! We pride ourselves on our customer service and this review strengthens our position as one of the best in the UK. We're so glad you had such a good experience with us. We're always here should you need anything :-)

Posted 7 years ago

“Daryl was extremely helpful with the planning of our two bathrooms, and extremely patient as we (well I!) tried to decide on colours and finishes. All the staff we encountered at Wellington Bathroom Village were friendly and helpful, nothing was too much trouble. Looking forward to it all being delivered and fitted!”

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(Wellington) - Posted 7 years ago

This is exactly what we like to see! I'll make sure this is passed on to Daryl. Thank you so much for reviewing us, we really appreciate getting your feedback. Good luck with your project, if you need anything don't hesitate to give us a call.

Posted 7 years ago

“We ordered a set of bath panels, which arrived very quickly. Unfortunately, these didn't fit our bathtub and we had to return them. However, Bathroom Village customer service was extremely responsive and professional in handling our request. I would definitely shop again from Bathroom Village. Thanks!”

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Posted 7 years ago

This is great feedback, we really appreciate you taking the time out to write this. We're so pleased you've had a great experience with us. Thanks a lot!

Posted 7 years ago

“Great prices and service”

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Posted 7 years ago

5-star review! Yes - thank you so much for doing this Mr Morton :-)

Posted 7 years ago

“We are very happy with our finished bathroom. I couldn't recommend Bathroom Village highly enough! We had a painless experience where we got exactly what we were looking for all. Would definitely buy again.”

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(Wellington) - Posted 7 years ago

This makes our day. We're glad you've had a great experience with us. Thanks a lot for the review Mr Taylor.

Posted 7 years ago

“Competitive prices and great communication.”

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Posted 7 years ago

Thank you for the review!

Posted 7 years ago

“Although there was a quality issue with the product (no fault of Bathroom Village) the service and solution to the problem was dealt with quickly and professionally. It was the level of customer service that makes me recommend Bathroom Village as a good company to deal with. Many thanks.”

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Posted 7 years ago

Thanks for the review Peter!

Posted 7 years ago

“I couldn'the believe it when I received a courtesy phone call updating me on delivery details! Order arrived earlier than expected. It was well packaged and perfect! Excellent customer service and one happy customer!”

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Posted 7 years ago

We really appreciate your review, thank you so much!

Posted 7 years ago

“VERYGOOD”

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(Wellington) - Posted 7 years ago

Thanks for the feedback

Posted 7 years ago

“the chrome sink waste I ordered was to replace one fitted twelve years ago not only was their very little differance in price ! in was better quality and contained clear fitting instructions.”

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Posted 7 years ago

Thanks for the feedback hopefully see you again next time.

Posted 7 years ago

“Beautiful, top quality product at an excellent price, promptly delivered.”

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Posted 7 years ago

Hi Margaret Thanks for the feedback hope your items are all working great!

Posted 7 years ago

“Great selection of good quality products at reasonable prices. Good customer service and quick delivery”

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Posted 7 years ago

Hi Anne Thanks for the feedback hope to see you again soon!

Posted 7 years ago

“I bought a Simpson quadrant shower enclosure. I rang to check it would fit my existing shower tray; the phone was answered quickly, the information supplied promptly and courteously. The enclosure arrived on time and well packaged. It was also on sale so I saved quite a lot of money too! I am very happy with Bathroom Village. Thank you.”

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Posted 7 years ago

Hi, Thanks for the kind words all the things we aim for! Hope its all working great for you.

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews