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Bathroom Village Reviews

4.2 Rating 861 Reviews
81 %
of reviewers recommend Bathroom Village
4.2
Based on 861 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Bathroom Village Reviews
Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous
Anonymous  // 01/01/2019
Fantastic knowledge and service from Simon and his colleagues in Exeter as we’ve been modernising. Bathroom Village stocks quality, innovative products and we are planning to use them for sure on our next project next month - they are great people to deal with for both sales and after sales.
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(Exeter) - Posted 6 years ago
Thank you for such a great review. We really pleased your project went so well and we look forward to seeing you again. Thanks again!
Posted 6 years ago
does the job perfectly
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Posted 6 years ago
Thanks for the five stars! We really appreciate the review.
Posted 6 years ago
Knowledgeable helpful staff, great product range combined with competitive pricing has meant that we’ve purchased all our bathroom requirements from them (main bathroom, cloakroom and en-suite). Would recommend without hesitation.
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(Cheltenham) - Posted 6 years ago
This sounds brilliant! Our guys at Cheltenham have a wealth of knowledge and experience so we can get you exactly what you need. Thank you for letting us know, It's great when we've been able to supply the goods to your satisfaction, even better that you would recommend us.
Posted 6 years ago
Couldn't have asked for better service, Daryl was incredibly patient with us while we changed our minds frequently!! Lovely to visit a family run business who still believe in customer service. Would thoroughly recommend Bathroom Village.
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(Wellington) - Posted 6 years ago
Amazing! It's great that you've had a such a good experience with us. Thank you so much for the review and of course, for shopping with us. If there's anything you need please just give us a call at Wellington.
Posted 6 years ago
Great prompt service. Really happy with the product
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Posted 6 years ago
Brilliant, we're really glad you're happy with your purchase. Thank you for shopping with Bathroom Village.
Posted 6 years ago
Helpful.
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Posted 6 years ago
Great - five stars! We really appreciate it. Thank you for shopping with us.
Posted 6 years ago
Very efficient, would use again
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Posted 6 years ago
Brilliant 5*s! Thank you for shopping with us and for the recommendation :-)
Posted 6 years ago
The team understand the value of communication to their customers. Prompt delivery too!
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Posted 6 years ago
Thank you, Thomas, we really appreciate all of our reviews and it's brilliant you've had a good service. The great thing about our guys If you unsure about anything one of our sales advisors can get you what you need. Thanks for shopping with us.
Posted 6 years ago
We ordered an Imperial Radcliffe Thurlestone Toilet, Vanity Unit and Basin, Bath Panels and a Britton Cleargreen Reuse Bath and a Taurus Columbine Radiator and we are extremely pleased - all of it is lovely, and in particular, I love the shape of the toilet, which is probably the best part of it! We had excellent service from Daryl Scribbins at the Wellington store and apart from the cistern being a bit difficult to fit and I would have thought there might have been a shelf in the Vanity Unit, this doesn't detract from the overall quality and beauty of the products.
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(Wellington) - Posted 6 years ago
Thank you, Denise! It's so great to hear you've got everything in now. Daryl really does put in a tremendous amount lot of effort so I'm sure he'll be pleased when he reads this. Thanks for the review and you know where we are should you need anything.
Posted 6 years ago
Absolutely delighted with the product which was delivered promptly and packaged carefully. Excellent service.
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Posted 6 years ago
We're so pleased you've received your goods. Thank you for shopping with us!
Posted 6 years ago
really nice people with good products and doing their best for you.
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(Exeter) - Posted 6 years ago
Thank you for taking the time out to write this review. Yes - We do our best! We're always here if you need us.
Posted 6 years ago
Delighted with the service of Bathroom Village and with their range of products.
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(Exeter) - Posted 6 years ago
We're so pleased you've had such a great service. We do our best to stay competitive and to make sure we've got some of the best products on our website and in-store. Thank you for shopping with us and a huge thanks for writing this review!
Posted 6 years ago
I have nothing but glowing comments to give all the staff at your exeter branch. Mike has been my contact and his customer service is outstanding. I did an interior design job in Dittisham and have and am still doing up my own property. Mikes wealth of knowledge of products and what best to fit is impressive. He is so efficient, super quick to respond to enquiries too. I have refurbished many properties in the South East before moving to Salcombe and I have never experienced the level of service thatMike at Bathroom village gives. I do not need to go anywhere else. Caroline Morris
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(Exeter) - Posted 6 years ago
This is great! We're very proud to hear we're ticking all the boxes for you. Mike is brilliant and his professionalism and knowledge about bathrooms is extraordinary. We'll make sure the team in Exeter see this. I'm sure it will give them a boost today! Thank you so much for taking the time to write this review.
Posted 6 years ago
Responsive team, very good service. I received a call to inform me of the availability of products and timing of delivery. Products arrived as planned. Highly recommended!
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Posted 6 years ago
This is really great to hear! Thank you for shopping with us and thanks for writing this brilliant review. #proud
Posted 6 years ago
Delivered in good time and with no problems. I was even called after it was despatched so I knew it was on its way. Good service. Thank you.
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Posted 6 years ago
We very grateful for the review! Thank you so much for taking the time to write this.
Posted 6 years ago
We recently bought a bathroom from your store via telephone and a special mention has to go to Byron because his customer service was exceptional throughout our purchase. His help ensured that our bathroom refit went as smoothly as possible. Byron made sure we could collect items that we needed quickly and he was friendly and professional throughout. He also responded to all my queries quickly and politely. Even though Wellington is closer for us, I found dealing with Byron at your Exeter branch much easier and more efficient. If it weren’t for him I think we would have probably bought elsewhere. Many thanks!
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(Exeter) - Posted 6 years ago
Thank you for taking the time to write this, we're really proud of the work our guys are doing and it's fantastic to hear you've had a really good experience with us. If there anything you need please do not hesitate to call or email.
Posted 6 years ago
Excellent customer service , good quality products - would use again.
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Posted 6 years ago
Thank you so much for the review, we really appreciate it. We're glad you've got all the items through OK. If you need anything please let us know.
Posted 6 years ago
10 out of 10 ! Perfect !
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Posted 6 years ago
Thank you so much for this review! We really appreciate it :-)
Posted 6 years ago
Good
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Posted 6 years ago
Thanks for the review! We really appreciate it.
Posted 6 years ago
Delivered on time; no problems
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Posted 6 years ago
We glad everything is to your satisfaction! Thanks for the five stars! :-)
Posted 6 years ago
Bathroom Village is rated 4.2 based on 861 reviews