Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on specified date”

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Posted 10 years ago

We're glad you're happy with your Heritage Taps. We'll certainly be feeding your comments on the washers back to Heritage!

Posted 7 years ago

“Polite and prompt service.”

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Posted 10 years ago

Thank you for leaving us some feedback. We're glad you like your new Panache toilet. We'd have to agree with you - high quality and beautifully designed. Great choice!

Posted 7 years ago

“Excellent service. The gentleman who dealt with my query was very helpful.”

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Posted 10 years ago

Thank you for your feedback. Geberit offer some really great products, we're glad you agree!

Posted 7 years ago

“Product was delayed an number of times, each time a date was given for its arrival which wasn't met, causing problems on site liaising with builders. I had to call each time to get the next expected date.”

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Posted 10 years ago

Thanks for your feedback. We apologise for any inconvenience this may have caused. We are currently in discussion with Heritage regarding the availability and delivery on this particular item. Again, please accept our apologies and if you need anything in the future, don't hesitate to get in touch.

Posted 7 years ago

“Item was delivered quickly with good notice. However there was no mention of the delivery to be kerbside only. This was unexpected as we had ordered from them before and that item was brought into the house. This caused great inconvenience as only one person was at home to receive an item which need at least two to carry. Consequently the item was left out in the rain for a considerable time blocking the path and driveway.”

Helpful Report

Posted 10 years ago

Thanks for your feedback. We have passed this information on to our Logistics department and are awaiting to hear back from them on this. We strive to keep our service simple and consistent however, clearly this time this has not been the case. We hope you will accept our apologies, and look forward to seeing you soon.

Posted 7 years ago

“First bath arrived with scratches. It took 1.5 weeks to get a new one and it took phone calls to get it sorted out. Too much hassle for something which was not my fault.”

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Posted 10 years ago

Thanks for your feedback. We're sorry to hear that your bath arrived scratched. This has been an issue that we have taken up with Ultra about their packaging and delivery. Again, please accept our apologies and we hope that you're now enjoying your Coast bath!

Posted 7 years ago

“Sales staff excellent, knowledgeable and helpful. Bathroom Village Taunton is my first choice for all related products.”

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Posted 10 years ago

We're glad to hear that you've had a great showroom experience. Our staff will always point you in right direction if you ever need any help. We look forward to seeing you in the future!

Posted 7 years ago

“Great swift service, best price for a beautiful LED infinity mirror, delivery was on time and driver was helpful and friendly”

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Posted 10 years ago

Great to hear we ticked all the boxed and that you're enjoying your Orion mirror. We look forward to seeing you next time!

Posted 7 years ago

“Sorted out a damaged shower tray no problem”

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Posted 10 years ago

“Good fast service, product well packaged.”

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Posted 10 years ago

Heritage brassware carries a 5 year guarantee, but we've seen many out live that considerably. We're sure you'll be exceptionally happy with yours in many years to come!

Posted 7 years ago

“As previous feedback”

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Posted 10 years ago

Once again, many thanks for the feedback!

Posted 7 years ago

“Excellent customer service no problems at all”

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Posted 10 years ago

Thank you for taking the time to leave us some feedback. Zamori trays are brilliant, aren't they? We hope you're enjoying it!

Posted 7 years ago

“Fast & efficient - a pleasure to do business with.”

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Posted 10 years ago

Thank you for the feedback. We hope you're enjoying your Miller Stockholm items.

Posted 7 years ago

“Fast delivery.”

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Posted 10 years ago

Thank you for the feedback. We hope you're enjoying your Burlington Wye shower set!

Posted 7 years ago

“An easy ordering and speedy service.”

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Posted 10 years ago

Thank you for your comments. Glad to hear your enjoying your Heritage Granley Bath Shower Mixer!

Posted 7 years ago

“Excellent service thank you”

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Posted 10 years ago

Thank you for your comments. Glad to hear your mirror is being enjoyed. We hear the Willow has a great reflection!

Posted 7 years ago

“Ok no problem with service”

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Posted 10 years ago

Thank you for your comments. If it's not too much trouble, could you let us know in what way this seat didn't compare with the original? We can then relay this information back to Heritage in the hope that this gets improved.

Posted 7 years ago

“Unfortunately the delivery was 4 times postponed in been in the end more than 2 Month which meant I required to reschedule the work to fit it.”

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Posted 10 years ago

Thank you for your comments. We apologise for any inconvenience caused and do hope that everything has now been sorted and is working fine.

Posted 7 years ago

“Prompt delivery. Well packaged”

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Posted 10 years ago

Thank you for your comments. We hope you're enjoying your accessories, and look forward to seeing you next time!

Posted 7 years ago

“Great service, would highly recommend.”

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Posted 10 years ago

Thank you for your comments. We hope you're enjoying your Heritage Zaar Bath!

Posted 7 years ago

Bathroom Village is rated 4.2 based on 861 reviews