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Boden Reviews

4.4 Rating 107 Reviews
84 %
of reviewers recommend Boden
4.4
Based on 107 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Boden Reviews

About Boden:

Boden is jam-packed with gorgeous clothes & accessories for the whole family. Known for high quality tailoring & funky prints, it is the perfect one-stop-shop for key pieces, classic cuts for every occasion; from relaxing at home to a night on the town. Good times, great clothes

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Phone:

0844 873 0000

Location:

Boden, Boden Central, Meridian West, Meridian Business Park
Leicester
LE19 1PX

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Boden 1 star review on 5th January 2022
Asal
Boden 1 star review on 5th January 2022
Asal
Boden 1 star review on 5th January 2022
Asal
Boden 1 star review on 5th January 2022
Asal
Boden 1 star review on 5th January 2022
Asal
Boden 1 star review on 5th January 2022
Asal
Boden 3 star review on 8th December 2020
Peter
Anonymous
Anonymous  // 01/01/2019
Unbelievable customer service for something that was all my own fault. Just wonderful.
Helpful Report
Posted 5 years ago
Keep trying to get through to them on the phone but just keep getting apologies from " Johnnie Boden " as to why they can't answer because they are very busy yes we all are so we cannot keep holding on don't forget we can take our money anywhere lots of companies want it
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Posted 5 years ago
Amazing customer service, just what you need good British values, and products and people who care about there brand. Great items for all the family. X
Helpful Report
Posted 5 years ago
We arranged a birthday present for our 4 year old granddaughter in the United States. The order was placed on 27th September with $25 for express delivery and Boden guaranteed (there is a web chat to prove it) that it would be delivered on 1st October at the latest. By 3rd October when there was no show we phoned and they said their system had failed because our billing address is in the UK (Seriously, in 2019 their system can't deal with a delivery in one country and payment in another!) They said how sorry they were and undertook to deliver it express within 2 days. But it was only dispatched 2 days later for delivery on 10th. They say they don't know why and they are very sorry! In my view $30 credit on the account is pathetic compensation. We will definitely never buy anything from Boden again.
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Posted 5 years ago
I have recently ordered a selection of dresses for my son's wedding. Boden had a great collection, all reasonably priced and I was spoilt for choice. I ordered several times with dresses in different sizes and styles and had to return several parcels. Boden were very prompt and accurate with both the sending of the original parcels and the reimbursing of returned items. The dresses I kept are really well made, fun and easy to clean. Thank you Boden for providing quality clothing at reasonable prices with great customer service.
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Posted 5 years ago
Fantastic clothes. Always something different to buy. I always get compliments when I wear something Boden. They also have loafs of great offers throughout the year. I seldom buy anything full price.
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Posted 5 years ago
I have bought 3 times now and I’m always happy. Delivery is superfast amd changes or return very easy to make. Great quality and super original designa. Kids clothes are lovely but a bit too expensive though, even with promo codes... but good quality too.
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Posted 5 years ago
A fabulous company whom I have been buying from ever since the beginning but - the clothes are becoming dowdy and a tad too expensive.
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Posted 5 years ago
Quantity and styles are fabulous. Returns are very easy and quickly processed and excellent customer service.
Helpful Report
Posted 5 years ago
Great choice of petite clothes in heaps of colours, materials and styles. Very fast delivery & great service. Would have given 5 stars but expensive unless bought in sale. This said, they have lots of those, as well as often free delivery/returns so all good!
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Posted 6 years ago
I love their clothes. Quality is great and customer service is even better. any problems and they are quick to rectify it and go out their way to ease the situation.
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Posted 6 years ago
Quick delivery, great dress!
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Posted 6 years ago
Really quick delivery ,20% off selected at present .purchased Two great dresses They were happy to change size .also helpful on telephone customer service
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Posted 6 years ago
Bought a top in the sale, absolute bargain for a lovely lovely top.
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Posted 6 years ago
Superfast delivery, excellent quality
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Posted 6 years ago
Great, caring customer service and beautiful, stylish clothes to boot.
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Posted 6 years ago
Very good quality and styles. Worth paying a little more for. Wait for discounts though.
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Posted 6 years ago
I like their reviews, they are seriously helpful, I wouldn't be wearing the best jeans in the world if I hadn't read the reviews and ordered a petite ( although I'm an average 5ft 4ins) . They keep me updated. I like the way the parcels are packaged. It's like Christmas.
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Posted 6 years ago
Lovely clothes with great design and fabrics. Easy ordering and delivery process.
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Posted 6 years ago
Excellent quality, quick and efficient service
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Posted 6 years ago
Boden is rated 4.4 based on 107 reviews