Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 429 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kerry & Michelle in Plymouth 707 were both extremely helpful. Because I have sight problems & they noticed and offered to help me. Will highly recommend the store and also tell my blind friends.”

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Posted 3 months ago

“Jane the assistant was so helpful wanted something for a crystal anniversary for my daughter and husband she said she had something near the window two glass and rhe stems had crystal bits in them so pleased with my purchase. Bought from Deal shop”

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Posted 3 months ago

“The staff are always very friendly and extremely helpful.”

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Posted 3 months ago

“A very good selection of the cards I required. Both Jo & Nat we’re helpful.”

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Posted 3 months ago

“Can always get what i need, and staff are very helpful and friendly”

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Posted 3 months ago

“Julie was brilliant she show me where to go for the card I wanted”

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Posted 3 months ago

“I was in card factory Johnstone on Thursday afternoon to get balloons for the birth of my new granddaughter an birthday balloons an cards wrapping ect the lady an young man that served myself an my sister where very helpful thanks soo much ,but unfortunately on the way home the large 31" balloon on the arrangement got damaged an deflated , I called the Johnstone shop in the morning got a lovely girl I think was called Sarah who went above an beyond to sort out a replacement I can't thank you enough great service an excellent staff/ service”

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Posted 3 months ago

“Staff very helpful at Swan Centre, Yardley Birmingham. Always lots of items to choose from. All cards are reasonably priced & very attractive”

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Posted 3 months ago

“I visited Card Factory Ruislip this morning. I am a regular customer. The staff are always very welcoming, polite and helpful, especially Devya who always has a smile for you, asks how you are and wishes you a good rest of the day. A special employee.”

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Posted 3 months ago

“In the Folkestone branch around 11 o'clock today I became aware of a member of staff helping a very elderly gentleman in a wheelchair with complex difficulties with his choice of card. She was absolutely wonderful helping him write the wording in the sympathy card he had selected and ensuring he had a stamp. Her patience and kindness was outstanding and what I saw actually brought tears to my eyes when I thanked her for looking after the customer.”

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Posted 3 months ago

“Great service. Extremely helpful.”

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Posted 3 months ago

“They had a great selection of cards and staff are friendly and polite”

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Posted 3 months ago

“Very good nice people how work there also helpful and caring”

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Posted 3 months ago

“Welcoming staff very polite and helpful. Advised regarding current offers. This is the only card shop in the town and the area is under re-development and the community would like to see it re-located into the high street.”

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Posted 3 months ago

“As soon as I stepped into your shop I could hear this lady speaking to another customer, and I thought how professionally her mannerisms came across, she also came to me to explain to me what was on over at that time, I would like to add that this lady who was behind the desk, deserves the praise I’m certainly giving her , a big thank you phil”

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Posted 3 months ago

“Visited Card Factory in Daventry Road Coventry and was served by Maria who was very helpful and explained the 4 for 3 cards that you currently have on offer . Shop had a good display of cards and wrapping paper.”

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Posted 3 months ago

“Visited Stockport 2 card shop. The staff were so pleasant and helpful itvwas a pleasure to shop there. The display of cards and gifts was exceptional.”

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Posted 3 months ago

“The staff in our Downham Market Branch our excellent, very helpful and always ready to help you if you need help. The shop always looks clean and tidy. I can always get the cards I want as well. Many thanks all.”

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Posted 3 months ago

“Matty & Angel in Dewsbury were amazing with their customer service. They went out of they way to get all the stuff we needed to double check in the back and were very polite and positive. Amazing service from them.”

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Posted 3 months ago

“The 4 for 3 deal wasan absolutely brilliant offer when I popped into the St Austell store in Cornwall. The Staff are always very polite,friendly & helpful too I will tell all of my friends to pop in 👍 Highly recommended ⭐⭐⭐⭐⭐”

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Posted 3 months ago

Card Factory plc is rated 4.6 based on 429 reviews