Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 429 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Commercial Road, Portsmouth. 8/11/24. 09.10. Young male assistant was busy attending another customer, but acknowledged me as the next to be served. Very polite, efficient, considerate and customer focussed. You've been lucky to employ this lad.”

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Posted 1 month ago

“Went into Loughborough store today for 4 cards. Very helpful staff, very friendly lady called Jane served me at the checkout.”

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Posted 1 month ago

“I visited card factory today and had a very patient ,helpful assistant who showed me all the deals that were available.”

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Posted 1 month ago

“I visit Card Factory in Exmouth , Devon for greetings cards ,regularly. The shop is always welcoming and all staff are friendly, knowledgable and helpful when necessary. In particular I would like to commend Sue, Trudy, Leanne, Lara (in no particular order) Thank you everyone and well done xx”

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Posted 1 month ago

“Lovely helpful girl in your store today in Balbriggan. Great service 👏”

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Posted 1 month ago

“Very helpful staff.very happy to help they made you very welcoming. Friendly”

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Posted 1 month ago

“Friendly and helpful service and had everything I needed in store.”

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Posted 1 month ago

“Good service, good selection of cards,staff friendly”

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Posted 1 month ago

“Excellent friendly customer service at Basildon precinct card factory. Alison was great.”

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Posted 1 month ago

“Went into shop today staff friendly but in particular Jeanie who is always helpful and friendly.”

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Posted 1 month ago

“Andrea at Peterelee store was very helpful She took me to show me the sympathy cards”

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Posted 1 month ago

“Card factory in rugeley was excellent. Brilliant shop assistant helped me with a birthday card for my grandson. He went out if his way to find a nice football card for me. Very friendly and helpful. Brilliant service.”

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Posted 1 month ago

“I couldn't find the card I wanted and the assistant got me one from the back. Every time I go there they are so helpful and friendly and can't do enough for you. It's a joy to shop there.”

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Posted 1 month ago

“The staff are lovely they can’t do enough for you they are so helpful”

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Posted 1 month ago

“I went into the wigston branch today,nothing was too much trouble,when I asked the assistant Kulvinder fir help she went above and beyond,I always get mycards from wigston, thank you so very much Kulvinder xx”

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Posted 2 months ago

“Very friendly staff very helpful always willing for a little chat.”

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Posted 2 months ago

“I use the Bromsgrove store very regular and it is always a warm welcome by staff. Vicky will always go above & beyond for any customer & she is a credit to. Your company.”

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Posted 2 months ago

“You have 2 people in your store Stretford Manchester Nikk & Daniel who go above & beyond to help you there customer service is absolutely amazing always with a happy smile it’s a pleasure to enter the store”

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Posted 2 months ago

“Gail who served me was so lovely and helpfull”

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Posted 2 months ago

“Excellent Had what I wanted the assistant helped also he was very good and efficient also quick at the cashout”

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Posted 2 months ago

Card Factory plc is rated 4.6 based on 429 reviews