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Catawiki Reviews

1.3 Rating 631 Reviews
7 %
of reviewers recommend Catawiki
1.3
Based on 631 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 47%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Catawiki 1 star review on 5th August 2024
Anonymous
Catawiki 1 star review on 17th May 2024
Deniz
Catawiki 1 star review on 23rd April 2024
Anonymous
Catawiki 1 star review on 23rd April 2024
Anonymous
Catawiki 1 star review on 23rd April 2024
Anonymous
Catawiki 1 star review on 5th April 2024
Apophis
Catawiki 1 star review on 5th April 2024
Apophis
80
Anonymous
Anonymous  // 01/01/2019
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Posted 2 months ago
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Posted 2 months ago
scam - if something goes wrong with the item you purchase then Catawiki will not help - they will send you a lot of messages and text....but they will never ever give up any money they have recived! NEVER - so in short, oif everything goes well then it is a good service they provide....if something goes wrong you are one your own.
Helpful Report
Posted 2 months ago
They closed my trades without even taking time to inform me and went ahead to announce that it was technical problems, but I received no compensation and lost so much, trustpilot stopped trying to silence me by deleting my reviews. Mrs. Doris Ashley made sure I got back every penny they failed to pay me, all I had to do was file a report to them and they acted really fast and made sure I was refunded in less than a week. Email: dorisashley71 (@) gmail com WHATSAPP:+1---(404)--721---56--08
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Posted 2 months ago
Absolutely crapawiki. Where’s my refund? Item was purchased on crapawki. Item was lost in transit. Seller not reimbursed the purchaser not fully refunded the purchase price. Crapawiki by name and nature. You can’t even contact them. “Blind emails” How is this legally possible. It seems the internet is bandit country.
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Posted 2 months ago
Superbad totally not the color in the photo and then even try to lie and say that I am not getting a refund
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Posted 2 months ago
Dont ever do anything on Catawiki, Buyer claims not as described " Proof all documents" they tell the Seller to send it to an expert,after one month as a private , he provided with a letter from a company that they claimed its fake " i told them its not fair,let him send it back, anyone can say a good chain is not real and keep it and get a refund. And without any Proof except a letter of authentic from a gold company, the expert is not real Experts, more likely a part time work for someone who works with all the other fake watches and they think they are above the law, whatever you do NEVER give THEM anything, European Union law and court is against their "policy" and unfair terms, they are scaming everyone who is submitted to pay for the situation to go away. SCAM PLATFORM IS CATAWIKI , never get a refund!!
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Posted 3 months ago
for those people that are into Cryptocurrency know how frustrating it is to lose your Cryptocurrency to a fake online investment platform. When this happens, one needs the best recovery expert and I was lucky to have found one expresshacker99@gmailcomthanks.
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Posted 3 months ago
Catawiki is an unreliable platform. They say your payment is safe for up to three days after receipt, but if there is something wrong they do nothing and you lose your money despite all your efforts to prove your good reasons. There are scammer sellers who take advantage of this situation and give you different, non-working items. Beware of this site!
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Posted 3 months ago
Blessed day to anyone reading this article, I really want to gives thanks to Mr James & his team for his expertise in cryptocurrency recovery prowess. At first I had my doubts about him because not everything online is real these days due to several scamms. But Mr James assured me that I would get my money back within few hours I mean all the money that had been taken from me through fraudulent bitcoin investments and money that was stolen from my wallets, I had lost all hope and trust that i'll ever get my money back, I was at the lowest point of my life, i was almost rendered homeless, but just like magic i came across an article on facebook on how Mr James had once showed his skills and helped them recover back their money lost through online scams and fake love romance scam. In which i also had to give trust a try low and behold my insticnt didn't fail me. he made sure i got back all the money after giving him all the details on how i made transactions and also all the wallet details i used and he did a great Job and put smiles on my face and made me bounce back to my life, i can still recall all the pains and heart break i expireced i almost killed my self but mr james did a miracle in my life. So i sincerely want to appreciate this Genius Hacker (jamesmckaywizard) for his help and assistance and professionalism in making sure I got my money back. feel free to reach out to him and trust him aswell for the job Email: jamesmckaywizard at gmail dot com or WhatsApp +31622647750.
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Posted 3 months ago
They have the worst and the rudest customer service, the expert made a mistake with an item then after i sold it they wanted me to pay them back. I don’t advise anyone to sell on it
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Posted 3 months ago
Terrible. Got scamed, catawiki did nothing and even deleted my bad review for seller!!!!
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Posted 3 months ago
I confirm what others have said, the support service is non-existent. Avoid that platform like the plague and especially sellers who don't have 100% positive reviews. I purchased a subwoofer for 180 euros that was clearly not working. Even though I immediately attached a video of the problem, recognized by the seller himself, they couldn't stop the payment! They gave me a 30 euro voucher for future purchases!
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Posted 3 months ago
Terrible customer care. I have ordered (and paid) one hi-fi amplifier. When I have opened the package it was surrounded by trash (literally) and the amplifier wasn’t working . After days Catawiki is not handling the issue and they say that may be they can consider a partial refund ! I’m gonna make a claim to Police for scam.
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Posted 3 months ago
Its a scam. Lost €55 on yugioh cards. They just re auction it. How the heck is this site still active
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Posted 3 months ago
As a seller I researched previous sold for / hammer.prices yet when I put my items into auction they sold for a third to one fifth of previous auctions. The experts have little clue on value of many items and don't allow you to put reserve price if under 200 euros value. They also don't allow a buy it now price above a threshold. Basically, they want a fast turnover of products and for many sellers you just get lowballed and even a a dealer can lose money.
Helpful Report
Posted 3 months ago
I had high expectations when I decided to participate in an auction on CATIWIKI but unfortunately, my experience was nothing short of abysmal. Catiwiki The website's user interface is astonishingly outdated and clunky for a platform that deals in high-end, luxury watches. Navigating through the listings feels like an ordeal, with pages taking forever to load and filters that either don’t work properly or are so limited that they might as well not exist. It's baffling that a site dealing with items worth tens of thousands of dollars can't manage a decent, modern browsing experience. Questionable Bidding Practices The bidding process itself raises a lot of red flags. I witnessed several instances where bids jumped in suspiciously large increments, making me wonder if there are shill bidders or if the site is artificially inflating prices. Transparency is key in auctions, but this site seems to operate with an unsettling opacity that makes it difficult to trust the process. *Lack of Proper Authentication** You would think that a luxury watch auction site would take authentication seriously, but that’s clearly not the case here. The descriptions provided are often vague and sometimes outright misleading. On top of that, they seem to rely too heavily on third-party authenticators who have no real accountability, accessibility to the items they are valuating leaving buyers in the dark about the true provenance of the watches they are bidding on. **Poor Customer Service** If you’re unlucky enough to encounter an issue (which, trust me, you will), don’t expect any help from customer service. Their response time is slow, and when they do get back to you, their answers are generic and unhelpful. They seem more interested in closing the ticket than actually resolving your issue. For a site dealing with luxury items, this level of customer service is inexcusable. The customer service are of the "Cut & Paste" school. Mostly youngsters with no real people skills and closely follow a script. Therefore USELESS **Overpriced Buyer’s Premium** The buyer’s premium on this site is extortionate. After paying a significant amount for the winning bid, you’re hit with an outrageous fee that makes the whole experience feel like a rip-off. When you factor in the lack of transparency, questionable bidding practices, and poor service, this premium feels like an insult to injury. : **Avoid at All Costs** Overall, Catiwiki is a dismal place to buy luxury watches. The poor user experience, suspicious practices, lack of transparency, and terrible customer service make it a platform to avoid. If you're serious about purchasing a luxury timepiece, do yourself a favor and take your business elsewhere. This site is more interested in squeezing every penny out of you than providing a trustworthy, high-quality auction experience.
Helpful Report
Posted 3 months ago
Following some unreal broker on ig , I end up losing my saving money and profits. With the help of  "' wikihelpdesks @ g mail c om "   I was able to recover my funds and I am Investing via NAGA because they are secure, fast and reliable.
Helpful Report
Posted 3 months ago
Following some unreal broker on ig , I end up losing my saving money and profits. With the help of  "' wikihelpdesks at g mail c om "   I was able to recover my funds and I am Investing via NAGA because they are secure, fast and reliable.
Helpful Report
Posted 3 months ago
bought a Zippo lighter, paid and never got it... they say there is no refund because they already paid the seller... and "buyer protection" was also paid... horror
Helpful Report
Posted 4 months ago
Catawiki is rated 1.3 based on 631 reviews