Catawiki Reviews

Name: Catawiki
Rating: 1.30

1.3 Rating 659 Reviews

7 %

of reviewers recommend Catawiki

Company Reviews

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Metrics

1.3

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Catawiki 1 star review on 14th January 2025

Catawiki 1 star review on 5th April 2024

Apophis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My package after a month arrived,,,had gone thru customs,,but the coins that were supposed to be inside were gone,,,base of package had been opened and there was nothing inside,,,i reported this to Catawiki and they made it sound like it was my fault for accepting an empty package,,,wanted a police report, photos, documentation and in the end,,,they closed the case and screwed me out of $200 dollars..I wont ever buy a coin from them again,,,and i think they use shill bidders to drive the price up on objects...”

Helpful Report

Posted 4 days ago

“After almost three months, Catawiki has not offered a solution for not receiving a Lego building set. As a buyer, you are not protected in any way at Catawiki. You have to pay and then just wait. I received an empty box delivered to my home from Belgium. In my opinion, Catawiki should oblige the seller to take out shipping insurance. In my situation, the package was not sent in the box or the package was stolen at Vape and before delivery to PostNL. I reported it to Catawiki, but they are very antisocial and have not been heard from since. They collect money but do not adhere to European consumer regulations.”

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Posted 2 weeks ago

“Catawiki is vooral leuk voor Catawiki, de kosten zijn belachelijk hoog, en koopjes tref je niet. Wel veel namaak, maar daar wordt nauwelijks iets aan gedaan, erg jammer. Ik ben zelf powerseller gewesst op Ebay, en ook daar kan je best wat op aanmerken, maar het systeem is een stuk eerlijker naar bieders, en je winst bij verkoop een stuk hoger. Ook aanbieders ban nep zijn daar snel klaar, daar zorgt het feedback systeem wel voor.”

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Posted 3 weeks ago

“Terrible company”

Helpful Report

Posted 1 month ago

“I purchased a dinosaur tooth fossil for $550 plus shipping. My took the 'fossil' to a natural history museum, three museum staff examined the 'fossil', including a palaeontologist, all three museum staff reckoned the 'fossil' was a fake. I tried to get my money back but they would not give me a refund. I think my emails are answered by an AI robot which basically ignores my complaints. Can anyone offer advice?”

Helpful Report

Posted 1 month ago

“Stay clear as this has been the biggest nightmare of my life. They trick you into investing with all their lies and tactics. They are not a real company and have no address as the FCA warned me they are a scam. I tried to close my account and withdraw when I had over €445k but they continued to make excuses not to give me my money. The platform is fake your money does not go in the market they steal your money through opening a cointandem account and buy bitcoins with your money into different bitcoin wallet addresses. The company credit is fake, the bank details are not theirs it’s cointandems. They knew I had a daughter and I was unwell and they continued to gaslight me. Adi Reed who worked with them got close to me and told me it was a scam and introduced me to TheresachinRecovery INC he told me they're the best team to help me as they've given them a lot of problems lately by helping most victims in breaking their severs successfully, TheresachinRecovery INC passed excellently cause they did exactly what I was told they're capable of. Here is their details email t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 Please feel free to be vulnerable with them as their incredibility is topnotch.”

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Posted 1 month ago

“This unfortunate experience serves as a glaring example of a well-orchestrated scam. I was misled into investing more than $120,500, all the while believing that I was earning significant profits. Yet, when I finally decided to withdraw my earnings, the scammers continually insisted that I pay even more money upfront. Fortunately, I discovered COVSECLTD*COM, where their supportive and professional staff went above and beyond to ensure that I received my full refund without any further complications.”

Helpful Report

Posted 1 month ago

“Ever felt the crushing weight of being misled and seeing your savings slip away? 😟 You're not alone. Scams can happen to anyone, and they leave us feeling powerless. I found myself in this exact situation with a deceitful broker, unable to withdraw my hard-earned money. It was an overwhelming experience, but there was a glimmer of hope—[M`O`N`E`I`O`R`E`C`L`A`I`M.C`O’M stepped in just when I needed them most.Their team treated me with understanding and professionalism, guiding me through each step of the recovery process. 🙌 Thanks to their expertise, I reclaimed what was rightfully mine.”

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Posted 1 month ago

“0 customer support, they don't reply to emails or messages. The seller ratings are as fake as could be, any bad review gets removed without any reason even though its is rightfully given. You pay protection fee that doesn't give you any protection at all”

Helpful Report

Posted 2 months ago

“So called experts clueless on archaeological artefacts I've forgotten more than they know, absolute waste of time trying to list anything in there auctions, a joke of a service dont waste your time.”

Helpful Report

Posted 2 months ago

“After engaging in trading with a company, I found my assets withheld for no apparent reason, leaving me unable to access my funds. I reached out to Emily Henry, a highly reputed recovery expert who specializes in reclaiming withheld or scammed cryptocurrency if you provide the required legal trade details. She was able to recover all my assets. You can contact her via: Email:: emily__henry__159_( @ )_gmail_._com or WhatsApp: +1 ( 925 )-52-49-842”

Helpful Report

Posted 2 months ago

“Good day, everyone! I don't want to terrify anyone, but the rise in cybercrime is concerning. I was duped by an investment fraud organization that promised a 100 percent return in a week. I realize it’s greedy, but it can happen to anyone. I fail to this scam and lost up to $285k worth of cryptocurrency i taught that i was dealing with the right team until I requested for my withdrawal after some weeks of my membership but the process got declined, I tried to contact the customer care system for help they rather ask that i deposit an extra $74k usd for maintenance fee and some tax fees after I already have a total of $285k usd on hold, the whole situation got me really depressed and mad at a point that was when i got into looking out for a hacker who could be of help Luckily enough I came across Rose Hoover , I first texted her and she replied and I explained the situation to her and she assured me to be of help, i trusted her and we got going and in less than 48 hours I had all my funds back to my wallet, if you are a victim of scam kindly reach out to them via:: Email:: rose__hoover__90__(@)__gmail__.__com Whats-App:: +1 ( 301 )__409__2753.”

Helpful Report

Posted 2 months ago

“It was so traumatizing and I couldn't talk to no one about it after this investors left me handicapped by taking my 222,500$ stopping me from withdrawal of my hard earned money. My search for redemption begins after a very close associate of mine told me about olive Recovery Specialist and I saw a lot of reviews myself and testimonies about them, finally reached out and to my greatest surprise what I thought was impossible became possible and mind blowing. I will forever share their good work cause they saved me at a time I needed it most. You can contact them through via (Wh-a -ts- A-p-p ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: olivetraderecovery 5 5 (@)———-g m a i l—————c o m”

Helpful Report

Posted 2 months ago

“Catawiki shows complete ignorance of its customers. I placed an offer at the auction for an item - a porcelain plate for 500 euros, but the winner was the person, who offered 440 euros. They also don't accept bidding for people who register a payment card and not a credit card. This is an obvious manifestation of discrimination against people who are, for example, older collectors. Apparently it's a portal for business with credit cards.”

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Posted 2 months ago

“The worst experience I've ever had with these guys. Long story short, the Support team is unresponsive, the fees they apply are huge, the bids are fake most of the time and only serve their interest, trying to squeeze out the most of your money. Don't put your trust and money in their hands, you'll be disappointed!”

Helpful Report

Posted 2 months ago

“I bought Chinese porcelain on catawiki twice and both times there were cracks that were not indicated in the description or in the photo. The customer support did not react in any way, but the seller reacted very aggressively.”

Helpful Report

Posted 2 months ago

“Olive was a true lifesaver in resolving my withhold funds issue. Their support was prompt, clear, and incredibly efficient. They treated my concerns with care and ensured I was always informed at every stage. What seemed like a complicated issue was handled with ease and professionalism. Thanks to Olive, I regained access to my funds quickly and without stress. An exceptional experience! W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: (olivetraderecovery55 (@)———-g m a i l—————c o m”

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Posted 2 months ago

“When it works, it works, but if you receive, let's say a coat which size was L on the picture and is XXL in reality, your are done. Nothing to do, 200 euros passed away. They help service is worth nothing”

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Posted 2 months ago

“I am incredibly grateful to Emily Henry for helping me retrieve my crypto. A fraudulent investment company had deceived me, resulting in the loss of all my life savings. I was distraught and didn’t know what to do. I looked around the internet and found Emily Henry. They have an excellent reputation and have helped many customers recover their stolen cryptocurrency. I’m glad I decided to try them out. They kept me updated on their progress at every turn and provided me with a detailed description of the recovery process. I was able to retrieve all of my crypto accounts. To anyone who has also lost their crypto wallet, lost their crypto password, or had their phone compromised, you can reach out to them through Whatsapp: +1 9 2 5 5 2 4 9 8 4 2 e-mail: emilyhenry159 [@] gmail.com”

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Posted 2 months ago

“Zeer slechte ervaring als verkoper. Catawiki zit vol met wanbetalers die veilingen winnen en vervolgens niet betalen. De klantenservice aan de telefoon is beschamend, en de experts bevoordelen professionele verkopers. Erg lange publicatietijden zonder enige rechtvaardiging. Ik heb meerdere keren dezelfde artikelen gepresenteerd die ik zie worden verkocht. Mijn inzendingen worden afgewezen, in plaats daarvan worden dezelfde producten gepubliceerd. Flagrant vriendjespolitiek van de experts? Problemen met de experts op Catawiki Als verkoper op Catawiki heb ik enkele problemen ondervonden met de experts. Hier zijn mijn belangrijkste punten van kritiek: Te lage waarderingen: De experts schatten de waarde van kavels vaak te laag in, wat potentiële kopers kan ontmoedigen en de uiteindelijke verkoopprijs verlaagt. Afwijzing van kavels: Sommige kavels worden geweigerd op basis van subjectieve of onduidelijke redenen, zoals "gebrekkige kwaliteit" of "niet passend bij de categorie". Dit kan frustrerend zijn. Gebrekkige communicatie: De experts geven zelden duidelijke uitleg over hun beslissingen, waardoor het onduidelijk blijft waarom een kavel wordt afgewezen of laag wordt gewaardeerd. Inconsistentie: Vergelijkbare kavels worden verschillend behandeld door verschillende experts, wat wijst op een gebrek aan standaardisatie in de beoordelingscriteria. Onvoldoende kennis: Soms lijkt het erop dat de experts onvoldoende ervaring of kennis hebben om specifieke objecten juist te beoordelen, vooral in nichemarkten. Langdurige goedkeuring: Het goedkeuren van kavels duurt vaak lang, wat het verkoopproces vertraagt. Mogelijke belangenconflicten: Het lijkt soms alsof experts voorkeur geven aan bepaalde verkopers of kavels, wat de objectiviteit in twijfel trekt. Hoewel Catawiki een interessant platform is, zou ik het aanraden om de expertise en communicatie van hun experts te verbeteren om een betere ervaring voor verkopers te garanderen.”

Helpful Report

Posted 3 months ago

Catawiki is rated 1.3 based on 659 reviews