Chris Bowers Reviews

Name: Chris Bowers
Rating: 4.13

4.1 Rating 384 Reviews

78 %

of reviewers recommend Chris Bowers

Company Reviews

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Metrics

4.1

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5

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Chris Bowers 1 star review on 27th July 2024

Anonymous // 01/01/2019

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“This is now my 4th purchase from Chris Bowers and the service and product is always as good -excellent”

Helpful Report

Posted 3 months ago

“prompt and well packed. Tree looking great so far. Nice service and a follow up email.”

Helpful Report

Posted 3 months ago

“Ordered a bare root cherry and plum tree and the order was delivered on time and well packaged. Follow up email sent to check all was ok with the order. Unfortunately, the plum tree failed to grow properly but with some photos sent and advice given it was promptly dealt with and a replacement sent. Extra special mention for Gemma in customer service - she was excellent - speedy replies and advice. Would definitely use again and would recommend to others.”

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Posted 3 months ago

“Lovely cherry trees - arrived well packaged and weathered the journey fine. Now planted out and are doing well in the garden - would definitely order from this company again. Prices are really reasonable as well compared to other sites.”

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Posted 3 months ago

“Ordered 2 trees one was not good, rang the company, new tree arrived in a couple of days. Excellent customer service and the quality of the trees is excellent.”

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Posted 3 months ago

“The product was as described extremely well packaged and a follow up email was the nicest surprise asking if everything was ok and offering advice if I required it (a lovely touch) 5 star service all round cannot fault anything a special mention goes to Gemma for her customer care Highly recommended and I will definitely use Chris Bowers again”

Helpful Report

Posted 4 months ago

“The choice of fruit trees is second to non. Much more comprehensive than the large local garden centres and nurseries we have in my area. The quality and health of the trees are excellent and clearly have been well nurtured. The dispatch and delivery were fast and I found the clever packaging really protected the trees. Follow ups from Chris Bowers and after care sales are both attention to detail. Excellent supplier and company ethos.”

Helpful Report

Posted 4 months ago

“A couple of months back, my order of an apple tree on a dwarf rooting stock experienced a delivery problem with the courier (not an unheard of event in the NE of Scotland), and thus it arrived in a somewhat wilting condition. I planted it nonetheless, but when I received a follow-up email from the incomparable Gemma, I sent some photos of the little tree which was not doing well and, by return of post I received a replacement tree, which is strong, healthy and growing very well. Both times, the trees were very well packed, and the second one arrived in excellent condition. I am extremely happy with my purchase, had a very positive experience with Chris Bowers & Sons, and I would not hesitate to buy from them again.”

Helpful Report

Posted 4 months ago

“I bought quite a few fruit trees from them. Although some of the seem to be doing well, both of the plum trees are dead. I sent them an email about it I had no response from them at all. Looking at other reviews, all good as long as you don’t need their after sales care. If you do, you are on your own”

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Posted 4 months ago

“I’m very pleased with my morello cherry and plum trees, the packaging was brilliant and arrived on time. Thank you Chris Bowers, I’m already recommended your company to my friends and family. 👍”

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Posted 4 months ago

“Great quality trees received, a really good selection of varieties, and very reasonable prices compared to other sites”

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Posted 4 months ago

“Very helpful advice on the most suitable variety of apple tree for the location. Very competitive price. Plant arrived quickly and in very good condition. It is now growing away. Would buy from Chris Bowers again”

Helpful Report

Posted 4 months ago

“Tree sold with rootball the size of grapefruit , all roots were deliberately cut very very short presumably to make it easier to package for delivery. Tree had no chance. Contacted for advise (not asking for compensation as it would be difficult to prove anyway) got rudeness and accusations. Aggressive and extremely defence character. Do not order from these cowboys if you are expecting even limited after sales service”

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Posted 4 months ago

“Victoria Plum arrived, packed well and in record time. Planting instructions were excellent and plant is now thriving. Great follow up service. Would recommend.”

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Posted 4 months ago

“Plum tree came packed with great TLC. Arrived on time and great condition... great after care too... definitely recommend great seller..”

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Posted 5 months ago

“Fantastic service from this company super healthy trees well packed lightning fast delivery.They even checked a few weeks that everything was OK very rare indeed these days good customer after service.”

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Posted 5 months ago

“The grape vine was very well protected in the post, and has consequently sprung in to life and is growing well. Looking forward to a crop once it has established itself and grown to fruiting size. Many thanks”

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Posted 5 months ago

“''.Absaloutely disgusting aftersales. AVOID. There are much better places to buy /”

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Posted 5 months ago

“Great tree and great customer service! I'm delighted with my tree and equally pleased with the customer service from Chris Bowers. They are a really good company to use. My tree came beautifully packed and was very healthy. Thank you.”

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Posted 5 months ago

“Very helpful company, very quick to respond to questions love this company I will definitely buy again”

Helpful Report

Posted 5 months ago

Chris Bowers is rated 4.1 based on 384 reviews