Chris Bowers Reviews

Name: Chris Bowers
Rating: 4.17

4.2 Rating 400 Reviews

79 %

of reviewers recommend Chris Bowers

Company Reviews

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Metrics

4.2

Based on 400 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5

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Chris Bowers 1 star review on 27th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered strawberries which didn't arrive. Yes we received a prompt credit but the whole customer service process is archaic. Telephone calls are not answered. No email confirmation. And ought of stock product advertised as available.”

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Posted 5 years ago

“Plant arrived damaged & Tiny, I’ve requested a call back for two days as none of the business phones answer. Feeling incredibly disappointed & let down, (GREAT SERVICE UNTIL MONEY RECEIVED!!!!!)”

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Posted 5 years ago

“First class website descriptions and advice, promp efficient service with fruit tree arriving by courier within a couple of days securely packaged as describe. Look forward to seeing it's progress now planted.”

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Posted 5 years ago

“My order of a pear and plum tree was delivered very promptly and the quality of the trees and the packaging was very good. The nursery followed up the delivery and so I am sure will offer any after care I may need.”

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Posted 5 years ago

“Very good and informatiove website. They were able to supply exactly the trees I required and they arrived in perfect condition, with almost no plastic packaging, almost the next day. I could not recommend them more.”

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Posted 5 years ago

“I found exactly the pear tree I wanted quickly and easily on their website at an excellent price. It arrived extremely quickly, safely packaged in recyclable/compostable materials. I highly recommend this nursery.”

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Posted 5 years ago

“Very good website. Great choice. Locally grown trees. Well packaged with minimal plastic. Very nice looking bare root trees. Can't wait to see them grow.”

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Posted 5 years ago

“Very efficient delivery of nice looking bare root trees. Grown locally. Packaging compostable. Looking forward to seeing them grow.”

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Posted 5 years ago

“Fantastic range of varieties of fruit bushes, including many heritage ones, rather than the couple of very predictable varieties you find in garden centres or most catalogues. Very prompt delivery of nice-looking bare root plants, useful planting advice - and a follow-up email within a couple of days to check that all was well. Excellent service all round.”

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Posted 5 years ago

“After making enquiries whether my choice of trees would work in our space, the detailed and encouraging response came very swiftly. Ordering was easy and the trees arrived quickly and beautifully packed. I was very impressed that all the packaging was recyclable. A follow up email then arrived to make sure I was happy and offering to help with any planting or growing advice. Such excellent service, thank you, and definitely worth 5 stars!”

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Posted 5 years ago

“Very happy with the service and my apple trees. Excellent website and also personal advice, rare these days. Arrived quickly and well packaged ( I liked there was minimal plastic) Would recommend!”

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Posted 5 years ago

“I chose Chris Bowers because his website made it quite clear that they only sold trees which they had grown themselves. So many other websites seem to sell 'everything' whereas I was looking for a specialist grower. My queries by email were answered very quickly and armed with their advice I was able to swiftly place my order. My two peach trees arrived in perfect condition - not a limp or damaged leaf in sight, due, no doubt, to all that dried grass lovingly placed around each one. I am about to order some more fruit trees and will definitely go back to Chris Bowers - why go elsewhere when everything is perfect here?”

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Posted 5 years ago

“Very fast delivery of our apple tree and very well packaged”

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Posted 5 years ago

“I would like to summarise my trading experience with you, please feel free to use as a testimonial, as the ad says 'if Carlsberg did tree nurseries' they should just rebrand yours. From my first enquiry I received prompt replies with confirmation re delivery times etc and recommendations re which tree might suit best. The tree arrived as promised and I was delighted with the condition, pot size and roots. The packaging was also excellent and 'eco', very impressed with the dry grass! I would have absolutely no hesitation in recommending you and will certainly bore my gardening friends with tales of your service.”

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Posted 5 years ago

“Fabulous service and perfect product what more could you ask for. Keep it up John and staff.”

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Posted 5 years ago

“Good range and great service. Ordered two pear trees from here as another nursery I was considering was out of stock. Chris Bowers had exactly what I wanted at a reasonable price and the trees arrived in good condition within 48 hours. That would have been enough on it's own, but a day later I received an email from Mr Bowers himself asking if I was happy with my purchases and did I need any help or advice on planting or cultivation. I said yes, and again received a personal reply the next day. In these "cash & carry" days that's awesome service and I'll definitely order from Chris Bowers again”

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Posted 5 years ago

“Really prompt delivery nice sturdy healthy trees delighted with the whole service, would highly recommend.”

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Posted 5 years ago

“An excellent selection of fruit plants, which is a joy after visiting some of our local garden centers! The delivery of our fruit trees was prompt and they arrived in excellent condition. The thing that stands out the most with this company is the customer service, receiving a personal email rather than an automated response is a rarity and a much enjoyed aspect of buying from them. I don't think we'll be looking anywhere else for fruit trees in the future!”

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Posted 5 years ago

“This is a brilliant nursery with a superb range of varieties. Far more than you get in even the best garden centres, selling older, traditional, varieties as well as the latest releases. I have bought fruit trees in the past and been delighted with the results. This time I wanted a few raspberries, to fill in gaps in the row and I chose Malling Promise, an old sort from the 1960/70s. Normally I would go for bare rooted plants, but because I would be away I asked if they were available in pots, which they were. Replies to my queries were prompt and the plants arrived in excellent condition a few days later. What more can one ask. I am retired now but for many years I was the director of the HDRA, now called Garden Organic, which was then Britain's foremost authority on organic gardening. Chris Bowers supplied many of the fruit trees and bushes grown at our national demonstration centre and I thoroughly recommend them. This nursery is a real gem!”

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Posted 5 years ago

“I bought blueberry bushes which they had a lot of different varieties the plants were strong and healthy packed well for delivery definitely buy again.”

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Posted 5 years ago

Chris Bowers is rated 4.2 based on 400 reviews