Chris Bowers Reviews

Name: Chris Bowers
Rating: 4.16

4.2 Rating 399 Reviews

79 %

of reviewers recommend Chris Bowers

Company Reviews

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4.2

Based on 399 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5

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Chris Bowers 1 star review on 27th July 2024

Anonymous // 01/01/2019

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“My order is 3 months late. I have asked for a refund which is not been offered. I am seriously doubtful that the order will ever arrive.”

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Posted 4 years ago

“Ordered trees on November 11. Email on December 12 Bowers apologised for delay and promised imminent delivery Now February 1 and no trees and no information either. Looking for alternative supplier.”

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Posted 4 years ago

“Ordered in Nov. 2020 and no delivery and no refund. Stopped replying to my emails and calls but still accepting orders on their website. Bandits!”

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Posted 4 years ago

“I ordered 3 x fruit trees in August for October-December delivery. Nothing has arrived. I've sent emails but still no progress. I'm starting to doubt that they will ever arrive. Another email will be sent today as a final reminder. I'll update the review when I know more.”

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Posted 4 years ago

“Two apple trees ordered in mid September for delivery between October and December. Was promised various delivery dates as a result of numerous emails. All of these dates have now passed and they have stopped replying to my emails. Phone calls only ever go to answer phone. If you have ordered from this company and are awaiting your items then please lodge a claim with your bank for items not received. They deliberately set their delivery estimates the same length of time as the bank gives for claiming through them so that you have no recourse and they have to do absolutely nothing for the money they have already taken from you. Please do not ever use this company if you have any intentions of actually planting the plants you purchase.”

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Posted 4 years ago

“Ordered 2 damson trees on 18th August, I have emailed, phoned, (answer phone), promised they would arrive soon, taken 5 months and still no trees. Ordered some trees from Marshall, arrived within the month. Very disappointed.”

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Posted 4 years ago

“I ordered 2 standard gooseberry bushes. Chris Bowers were the only Nursery that sold the varieties I wanted. John Bowers was very helpful and replied to my emails quickly. The plants arrived within 2 days and are planted and growing well! Thank you.”

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Posted 4 years ago

“This nursery is excellent. The plants are very healthy and strong. The prices are very good and postage is surprisingly cheap. They even deliver to the Highlands and there is no punishing postage added. The staff is very helpful and friendly. I would buy from them again and they get full marks. Many thanks!”

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Posted 4 years ago

“Customer service 5* Price - good sized plants that you would expect for the price. Delivery 5* I've ordered 7 grape vines through Chris Bowers. The vines have arrived healthy and happy and grown on really well. Delivery to Northern Ireland was promote and date through DHL. The vines were ordered in separate orders and the Reason for a dropped star is that the leaves on two plants supposed to be the same don't match. That said I'm sure they will help me with identification of the varieties when I contact them.”

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Posted 4 years ago

“Really clear communication about delivery etc was helpful especially when buying trees. Apple trees look great. Will certainly use again. Website is very informative which was also very helpful.”

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Posted 4 years ago

“Impressive list of fruit trees on web site , all said to be home grown and reasonably priced. Ordering easy and descriptions generally accurate though could be more informative as to size of each tree as delivered. Delivery offered for late Autumn which was Ok, but in fact items delivered within 2 weeks of order. Arrived well packaged with ample straw packing to keep trees in good condition. The Courier clearly took some care in delivering the package undamaged. Yet to see how the trees will grow but so far well pleased with my purchase.”

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Posted 4 years ago

“Exemplary treatment from Chrisbowers Nursery. Springtime order was thwarted by Covid19, but I repeated it a couple of weeks ago and was asked whether I would like part delivery in containers now instead of in the autumn. Carefully packed Supercolumn apple trees have just arrived here in the South West, one day after being sent off from Norfolk. They are about 1.5 metres high and look sturdy and full of life with no sign of disease, and they have been properly pruned for their intended purpose. I'm very impressed by this nursery's products and procedure.”

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Posted 4 years ago

“Very helpful and my apple tree arrived well packed and in good condition!”

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Posted 4 years ago

“Excellent communication. Vine packed and shipped well. After care advice offered freely. Thanks!”

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Posted 4 years ago

“I loved the way the staff communicated with me.. i felt as though I really mattered to them.”

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Posted 4 years ago

“Please do not use this very rude and unhelpful company. I was sent the wrong item and am still waiting for a refund 18 months later”

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Posted 4 years ago

“I ordered a Falstaff dwarf apple tree and it arrived well wrapped for the journey and in good condition. I emailed for general advice on how to look after the plant and the response was quick and helpful. Really pleased all round, highly recommend and a satisfied customer. Many thanks.”

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Posted 4 years ago

“After ordering I received an email offering early delivery of my gooseberry bush. It arrived quickly and well protected. I was also offered advice on planting and maintenance. Great service. Would recommend.”

Chris Bowers 5 star review on 26th July 2020

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Posted 4 years ago

“Do not touch this company, I bought a nectarine tree that came covered in leaf curl and leaves Half eaten. When emailed I just got a rude response from John Bowers claiming this normal. Where I except this can happen to fruit trees you don’t expect new ones to arrive in such a poor state, every leaf has dropped off and withered, the tree trunk had a split in and it’s just died. Iv had to put a PayPal refund complaint in that’s gone ignored so he’s also making me wait for my refund. As a disabled person who just relies solely on online shopping and reviews you trust these people, well not this one. I wouldn’t buy again.”

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Posted 4 years ago

“Ordered strawberries which didn't arrive. Yes we received a prompt credit but the whole customer service process is archaic. Telephone calls are not answered. No email confirmation. And ought of stock product advertised as available.”

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Posted 5 years ago

Chris Bowers is rated 4.2 based on 399 reviews