Chris Bowers Reviews

Name: Chris Bowers
Rating: 4.13

4.1 Rating 386 Reviews

78 %

of reviewers recommend Chris Bowers

Company Reviews

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Metrics

4.1

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5

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Chris Bowers 1 star review on 27th July 2024

Anonymous // 01/01/2019

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“Excellent communication. Vine packed and shipped well. After care advice offered freely. Thanks!”

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Posted 4 years ago

“I loved the way the staff communicated with me.. i felt as though I really mattered to them.”

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Posted 4 years ago

“Please do not use this very rude and unhelpful company. I was sent the wrong item and am still waiting for a refund 18 months later”

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Posted 4 years ago

“I ordered a Falstaff dwarf apple tree and it arrived well wrapped for the journey and in good condition. I emailed for general advice on how to look after the plant and the response was quick and helpful. Really pleased all round, highly recommend and a satisfied customer. Many thanks.”

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Posted 4 years ago

“After ordering I received an email offering early delivery of my gooseberry bush. It arrived quickly and well protected. I was also offered advice on planting and maintenance. Great service. Would recommend.”

Chris Bowers 5 star review on 26th July 2020

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Posted 4 years ago

“Do not touch this company, I bought a nectarine tree that came covered in leaf curl and leaves Half eaten. When emailed I just got a rude response from John Bowers claiming this normal. Where I except this can happen to fruit trees you don’t expect new ones to arrive in such a poor state, every leaf has dropped off and withered, the tree trunk had a split in and it’s just died. Iv had to put a PayPal refund complaint in that’s gone ignored so he’s also making me wait for my refund. As a disabled person who just relies solely on online shopping and reviews you trust these people, well not this one. I wouldn’t buy again.”

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Posted 4 years ago

“Ordered strawberries which didn't arrive. Yes we received a prompt credit but the whole customer service process is archaic. Telephone calls are not answered. No email confirmation. And ought of stock product advertised as available.”

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Posted 4 years ago

“Plant arrived damaged & Tiny, I’ve requested a call back for two days as none of the business phones answer. Feeling incredibly disappointed & let down, (GREAT SERVICE UNTIL MONEY RECEIVED!!!!!)”

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Posted 4 years ago

“First class website descriptions and advice, promp efficient service with fruit tree arriving by courier within a couple of days securely packaged as describe. Look forward to seeing it's progress now planted.”

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Posted 5 years ago

“My order of a pear and plum tree was delivered very promptly and the quality of the trees and the packaging was very good. The nursery followed up the delivery and so I am sure will offer any after care I may need.”

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Posted 5 years ago

“Very good and informatiove website. They were able to supply exactly the trees I required and they arrived in perfect condition, with almost no plastic packaging, almost the next day. I could not recommend them more.”

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Posted 5 years ago

“I found exactly the pear tree I wanted quickly and easily on their website at an excellent price. It arrived extremely quickly, safely packaged in recyclable/compostable materials. I highly recommend this nursery.”

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Posted 5 years ago

“Very good website. Great choice. Locally grown trees. Well packaged with minimal plastic. Very nice looking bare root trees. Can't wait to see them grow.”

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Posted 5 years ago

“Very efficient delivery of nice looking bare root trees. Grown locally. Packaging compostable. Looking forward to seeing them grow.”

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Posted 5 years ago

“Fantastic range of varieties of fruit bushes, including many heritage ones, rather than the couple of very predictable varieties you find in garden centres or most catalogues. Very prompt delivery of nice-looking bare root plants, useful planting advice - and a follow-up email within a couple of days to check that all was well. Excellent service all round.”

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Posted 5 years ago

“After making enquiries whether my choice of trees would work in our space, the detailed and encouraging response came very swiftly. Ordering was easy and the trees arrived quickly and beautifully packed. I was very impressed that all the packaging was recyclable. A follow up email then arrived to make sure I was happy and offering to help with any planting or growing advice. Such excellent service, thank you, and definitely worth 5 stars!”

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Posted 5 years ago

“Very happy with the service and my apple trees. Excellent website and also personal advice, rare these days. Arrived quickly and well packaged ( I liked there was minimal plastic) Would recommend!”

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Posted 5 years ago

“I chose Chris Bowers because his website made it quite clear that they only sold trees which they had grown themselves. So many other websites seem to sell 'everything' whereas I was looking for a specialist grower. My queries by email were answered very quickly and armed with their advice I was able to swiftly place my order. My two peach trees arrived in perfect condition - not a limp or damaged leaf in sight, due, no doubt, to all that dried grass lovingly placed around each one. I am about to order some more fruit trees and will definitely go back to Chris Bowers - why go elsewhere when everything is perfect here?”

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Posted 5 years ago

“Very fast delivery of our apple tree and very well packaged”

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Posted 5 years ago

“I would like to summarise my trading experience with you, please feel free to use as a testimonial, as the ad says 'if Carlsberg did tree nurseries' they should just rebrand yours. From my first enquiry I received prompt replies with confirmation re delivery times etc and recommendations re which tree might suit best. The tree arrived as promised and I was delighted with the condition, pot size and roots. The packaging was also excellent and 'eco', very impressed with the dry grass! I would have absolutely no hesitation in recommending you and will certainly bore my gardening friends with tales of your service.”

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Posted 5 years ago

Chris Bowers is rated 4.1 based on 386 reviews