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Clarks Shoes Reviews

2.5 Rating 571 Reviews
36 %
of reviewers recommend Clarks Shoes
2.5
Based on 571 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 44%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Clarks Shoes 1 star review on 21st July 2024
Steve
Clarks Shoes 1 star review on 21st July 2024
Steve
Clarks Shoes 1 star review on 27th July 2023
Dr. Anuradha Rao (HC)
Clarks Shoes 1 star review on 27th July 2023
Dr. Anuradha Rao (HC)
Clarks Shoes 1 star review on 27th July 2023
Dr. Anuradha Rao (HC)
Clarks Shoes 1 star review on 27th July 2023
Dr. Anuradha Rao (HC)
Clarks Shoes 1 star review on 16th June 2023
Joy
35
Anonymous
Anonymous  // 01/01/2019
Great color, fit, and comfort and on 50 percent off
Helpful Report
Posted 7 years ago
My purchase of shoes were excellent and I was offered wide fitting due to a foot problem
Helpful Report
Posted 7 years ago
half price shoes and refund and re-order no trouble. kept informed about order perfectly
Helpful Report
Posted 7 years ago
Easy to order prompt delivery unfortunately had to return due to shoes not fitting but quick return of money excellent service
Helpful Report
Posted 7 years ago
Easy to order prompt delivery unfortunately had to return due to shoes not fitting but quick return of money excellent service
Helpful Report
Posted 7 years ago
Easy website, quick ordering & free delivery or collection. Great footwear, prices are good when there's an offer on!
Helpful Report
Posted 7 years ago
Very quick delivery but the website wasn't clear and I couldn't work out if the payment had gone through then it said payment pending, bit scary on PayPal!
Helpful Report
Posted 7 years ago
They were very thorough and tried lots of pairs of shoes on my son to make sure he got the right size.
Helpful Report
Posted 7 years ago
My son is Autistic and shopping in malls is very difficult, the Staff at the shops seem to be aware of the complex nature of shopping with children (or Adults) with Autism and offered for me to visit the shop out of hours to make the experience easier, the range of footwear for Children is very good (but could improve a little in style for adults). I purchased 2 pairs of shoes and will be but for school shoes shortly.
Helpful Report
Posted 7 years ago
Very good delivery was sent where it was convenient.
Helpful Report
Posted 7 years ago
Delivered on time as advised. The shoes have lived up to my expectations and fit so well lik all my other Clarks shoes.
Helpful Report
Posted 7 years ago
Clarks Shoes is rated 2.5 based on 571 reviews