Co-op Food Reviews

Name: Co-op Food
Rating: 2.33

2.3 Rating 198 Reviews

29 %

of reviewers recommend Co-op Food

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2.3

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXTREMELY BAD SERVICE EXTREMELY BAD SERVICE! EXTREMELY PATHETIC AND INCOMPETENT! Firstly, there are long queues with only one person serving. Its basic common sense/pure logic to have a few customer service assistants be stationed at different at a few tills so to become more effective and efficient. Secondly, the team is very rude-''No thank you or please''. They have a patronising/condescending attitude! Thirdly, I have been overcharged twice for a product that I should have had a discount with my Co-op card!”

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Posted 4 weeks ago

“Found what looked like a human nail in a sandwich!”

Co-op Food 1 star review on 22nd December 2024

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Posted 4 weeks ago

“I am absolutely disgusted at the way Coop treats its customers. ON two occasions during the past few weeks they have simply failed to deliver an online order since they made mistakes as to the address leaving me completely in the lurch. When I then asked for my order to be delivered they said that this was not possible - they would simply refund. This by far the worst service I have ever encountered and I would advise everyone not to rely on them.”

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Posted 1 month ago

“We tried chocolate frangipan mince pies, they are awful... Stodgy no almond flavour, none of the moistness usually found in mince pies”

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Posted 2 months ago

“Purchased ‘new’ range, generally I try something and if I don’t like it will never buy again. However this was just disgusting, meat/veg ratio to sauce was ridiculous and the sauce was like brown water (think I had three very small pieces of beef - one broccoli and about a million sliced pepper) And I suspect the designer of this has never eaten a teriyaki. Please avoid - put it this way I would have been disappointed if it was a ‘entry’ level item, however this wasn’t cheap”

Co-op Food 1 star review on 12th November 2024

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Posted 2 months ago

“Teatime Sultana and cherry cake. Cake was too moist, fell apart when trying too slice. Seemed insufficiently baked almost doughy inside”

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Posted 2 months ago

“We bought 2 of the Irresistable Tika Massala meals which used to be in round trays but were now in square ones. Given the price, >£9.00 before discount, we assumed they would be the same quality. What a joke, they were absolutely terrible. The previous round packaged offering had really tender whole chicken fillets whereas the new square packed had small chicken pieces. The sauce in the new one, apart from being peppery,was virtually tasteless. It is a sad comment on today's economics where you get charged the same for sub standard rubbish and the Coop think you won't notice. A very dissatisfied customer”

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Posted 2 months ago

“Co-op chilli & lime protein crunch are tasteless. Please add loads more Chilli and....a lot more lime. Won't be wasting money on these for a while. Aw code: GI49933/1/2 Date code: L4221H306 Bar code: 5000129295245.”

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Posted 2 months ago

“Sandwiches would be so much nicer if they had butter on the bread. Forced to eat them as part of the Meal Deal and dislike all the other Main options. Also, more basic British foods on the shelves, instead of all the foreign rubbish would be nice. Not everyone likes everything with spice added.”

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Posted 2 months ago

“Co-op shopping online is useless as their site claims lots of food is out of stock. When it is clearly on the shelves if I ask someone to check. They only show highest priced items for online shoppers. There have been items missing form my orders yet I have been charged for them & have to wait days before getting my cash back”

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Posted 3 months ago

“Co-op, do you not keep up with the reviews on here? Shameful just eaten one of your own brand British pork Scotch Eggs!! Ugggghhh Tasteless, soggy and really not nice. Going to throw the other one out for the foxes tonight. Horrible. Ventnor Isle of Wight P.s Your staff are charming and helpful.”

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Posted 4 months ago

“I only gave it 1.star because I couldn't give zero. Sweet & sour chicken ready meals. Horrible. Wouldn't have fed a 5 year old. 3 pieces of chicken, maybe. Sauce very watery. On the whole, horrible.”

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Posted 4 months ago

“Searched in vain for fish in the fish pie! Should be renamed potato and white sauce pie. Nice creamy potato taste, but where was the fish?”

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Posted 5 months ago

“I usually shop at other supermarkets but today bought my first Co-op chicken. I think I can sum up the experience as bewildering. Cooking it was nothing at all like what I'm used to. It was so pumped full of water that it had to be dried before roasting and then all the usual techniques with stuffing etc. were also ruined. It's really sad that we now have to put up with such third rate products in the pursuit of price. I thought the retail industry had moved beyond this kind of thing. Won't be doing this again.”

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Posted 5 months ago

“Coop Irresistible 200g Fruit Loaf. Bought on the 2nd of August with a bbd of the 6th. Slices were dry. First two slices were broken. Lots of crumb in the bag. Barely and fruit in the two slices I ate. Could not pick out the Cranberry or orange zest flavours. Complained on-line. An apology. No offer of a refund. Shabby service. Very bland disappointing product”

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Posted 5 months ago

“Well ripe and ready to eat nectarines! More like apples. But I've done this time and time again. Its my fault for being so stupid to think that the coop are are to provide the the things they advertise. Just like the last government. Shocking.....”

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Posted 5 months ago

“Beef and lamb kebabs, both really sweet, a waste, we could not eat them, a waste of £6 and BBQ gas”

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Posted 5 months ago

“Online ordr”

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Posted 5 months ago

“The tuna and sweetcorn sandwich on malted bread was wetter than when the tuna was in the sea.... disgusting to say the least.”

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Posted 6 months ago

“Bought two ready meals for £6 The beef meal ok but not impressed with the sweet and sour meal there were 4 tiny pieces of chicken one piece of pineapple and two human hair which I had to fish out of my mouth while eating Don’t often eat ready meals but I’ve never experienced hairs in a ready meal Expect better I also had to get the packaging out of my dirty bin to prove my case since I live in Buckinghamshire I have used Co,op since they opened in my area took photo of ready meal the link below failed to load the image twice Not Happy”

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Posted 6 months ago

Co-op Food is rated 2.3 based on 198 reviews