Co-op Food Reviews

Name: Co-op Food
Rating: 2.35

2.4 Rating 195 Reviews

29 %

of reviewers recommend Co-op Food

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Metrics

2.4

Based on 195 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Co-op Food 1 star review on 12th November 2024

Anonymous

Anonymous // 01/01/2019

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“Great weekly deals, pays money back and supports my local community. What's not to like?”

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Posted 2 years ago

“I did an online food shop for betwen 2pm and 4pm today, it didn't come and its now 4:42pm, i said in my delivery note to ring the back doorbell, I'm not impressed, sort it out co op.”

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Posted 2 years ago

“I have used the home delivery five time and have just about had enough, never ever have I had all my items delivered on any order. Yesterday was the final straw, ordered a dozen items and they missed five, this is just beyond a joke,Im not shopping online because Im lazy, Im doing it because I have a fractured ankle, but if they cant even deliver the basics like bread and milk whats the point. My new years resolution is to STOP using the CO-OP.”

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Posted 2 years ago

“Never let me down always rely on the store grest quality and sev ice”

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Posted 2 years ago

“Cheap and best”

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Posted 2 years ago

“I tried a Co-op own brand "Irresistible" Braised Beef & Truffle Chips (£4 to serve one), heated as instructed. The quantity of beef was pretty meagre, but worse, it was fatty and chewy and I had to discard about half of it. The gravy, chips and sauce were fine, but overall, a regrettable experience.”

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Posted 2 years ago

“How dare can your company charge £3.30 for a packet of Pringles and £1.25 for Warburtons small toastie. I have been a member over 20 years. No more!!!”

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Posted 3 years ago

“What happened to the beef hotpot? It used to be my favourite but it has suddenly turned bland, tasteless and padded out with carrots.”

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Posted 3 years ago

“Yet again I have done an online shop from north shields co op and had to throw food away that isn’t fit to eat”

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Posted 3 years ago

“The Co op beef hotpot is absolutely delicious. Lean mince and full of flavour. A real cut above for a ready meal! 😘”

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Posted 3 years ago

“Absolutely shocking. Next to nothing in stock so was charged £1.99 delivery for four little items to be delivered.”

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Posted 3 years ago

“Very plesent experience, friendly staffs , helpful & professional. Offered to carry my shopping to the car. 5 stars For co-op Ash Vale.!!”

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Posted 3 years ago

“I bought the sweet chilli chicken pizza but I have to say it was absolutely disgusting. A shame to pizzas!”

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Posted 3 years ago

“I bought co-op Hereford beef corned beef I can honestly say it is the best corned beef that I have ever tasted, very moist and very tasty 10/10”

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Posted 3 years ago

“Got what I wanted without problems.”

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Posted 3 years ago

“Have shopped a few time now online with the coop the service is a joke you can guarantee you don’t receive at least 4or 5 of the basic items you ask you . You will have to be totally housebound to use this diabolical service”

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Posted 3 years ago

“In a way I would like to keep Barton Co-Op a secret. However, I would be doing an injustice to the lovely and friendly, helpful and kind attitude and characters of Ben, Alex and Deb. Second to none in their nothing is too much trouble mantra.' The Co-Op should take note: these are the people to train others. Thank you for making my shopping experience memorable - in a good way.”

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Posted 3 years ago

“coop stuffed crust pizza cooked exactly as per instructions the stuffed crust crisped up without issue the centre of the pizza was a soggy offering. NEVER AGAIN”

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Posted 3 years ago

“Why don't the Co-op have a review section on their own website? Probably worried about what many customers would say I expect. Usually ok, but is located conveniently for me. Prices are often uncomfortably high. They claim to be an ethical supplier but don't really think about what they are doing- one of the examples is loose leaf tea where they claim to be environmentally friendly by using less packaging BUT THE PACKAGING CAN'T BE RECYCLED! The old packaging was a cardboard box which can be recycled with the tea in a foil bag which couldn't be recycled but was much thinner and smaller. I just got one of their Chicken in a bag and it was awful- really tough meat like an old broiler bird. I thought the bags were supposed to make the chicken more tender so if this is true it would have been next to inedible. And Co-op chicken is expensive compared to Asda, Lidl, Tesco- well basically anywhere else. So be careful what you buy. Some stuff is ok but you really do have to be careful (sorry about repeating the 'careful' but I really believe it is justified). The staff appear disinterested in the customers (if you can find one they do help when asked) but there are frequently very few on the floor and I get the distinct impression that they are understaffed deliberately. I don't think this is actually the fault of the staff. The manager doesn't appear very often- the only time is when there are almost no staff at all and he is rushing and pushing you through as quickly as possible hardly even noticing you. It makes me feel like I'm inconveniencing them and shouldn't be there. I've heard him barking orders to the staff- he is above doing those menial tasks like serving customers?”

Helpful Report

Posted 3 years ago

“10% added for subs But every order has items missing No emails to confirm order list. And money Never refunded. Even though I order 4-5 times a Week Only good points are only have to spend £15 and the customer service staff are excellent B”

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Posted 3 years ago

Co-op Food is rated 2.4 based on 195 reviews