Co-op Food Reviews

Name: Co-op Food
Rating: 2.33

2.3 Rating 198 Reviews

29 %

of reviewers recommend Co-op Food

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Metrics

2.3

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No proper training. Over worked.and treated badly”

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Posted 2 years ago

“THEY TAKE YOUR MONEY - THEN DON'T DELIVER! I live on my own and am currently self isolating at home due to COVID. If you are on a low budget, I wouldn't recommend using this service. They charge you an extra 10% on top of your shopping, just in case they substitute for more expensive items - but don't offer substitutes - they then return the cash, 3 to 5 WORKING days later. Plus, if there's anything unavailable (in my case, I ordered 3 bottles of wine and only got one!) - they charge you in advance for those as well, then don't deliver them. They state in the email confirmation "You won't be charged for these items" - but they already have and will make you wait for that too - it's a con. Plus, for one of the bottles of the wine, they just took it off the final confirmation email, with no explanation; if I hadn't emailed them, I would never have been refunded. If you want to make the most of your money, get cheaper prices and not have it sitting in co-op's bank account for a week - shop elsewhere.”

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Posted 2 years ago

“Great weekly deals, pays money back and supports my local community. What's not to like?”

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Posted 2 years ago

“I did an online food shop for betwen 2pm and 4pm today, it didn't come and its now 4:42pm, i said in my delivery note to ring the back doorbell, I'm not impressed, sort it out co op.”

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Posted 2 years ago

“I have used the home delivery five time and have just about had enough, never ever have I had all my items delivered on any order. Yesterday was the final straw, ordered a dozen items and they missed five, this is just beyond a joke,Im not shopping online because Im lazy, Im doing it because I have a fractured ankle, but if they cant even deliver the basics like bread and milk whats the point. My new years resolution is to STOP using the CO-OP.”

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Posted 3 years ago

“Never let me down always rely on the store grest quality and sev ice”

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Posted 3 years ago

“Cheap and best”

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Posted 3 years ago

“I tried a Co-op own brand "Irresistible" Braised Beef & Truffle Chips (£4 to serve one), heated as instructed. The quantity of beef was pretty meagre, but worse, it was fatty and chewy and I had to discard about half of it. The gravy, chips and sauce were fine, but overall, a regrettable experience.”

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Posted 3 years ago

“How dare can your company charge £3.30 for a packet of Pringles and £1.25 for Warburtons small toastie. I have been a member over 20 years. No more!!!”

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Posted 3 years ago

“What happened to the beef hotpot? It used to be my favourite but it has suddenly turned bland, tasteless and padded out with carrots.”

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Posted 3 years ago

“Yet again I have done an online shop from north shields co op and had to throw food away that isn’t fit to eat”

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Posted 3 years ago

“The Co op beef hotpot is absolutely delicious. Lean mince and full of flavour. A real cut above for a ready meal! 😘”

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Posted 3 years ago

“Absolutely shocking. Next to nothing in stock so was charged £1.99 delivery for four little items to be delivered.”

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Posted 3 years ago

“Very plesent experience, friendly staffs , helpful & professional. Offered to carry my shopping to the car. 5 stars For co-op Ash Vale.!!”

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Posted 3 years ago

“I bought the sweet chilli chicken pizza but I have to say it was absolutely disgusting. A shame to pizzas!”

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Posted 3 years ago

“I bought co-op Hereford beef corned beef I can honestly say it is the best corned beef that I have ever tasted, very moist and very tasty 10/10”

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Posted 3 years ago

“Got what I wanted without problems.”

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Posted 3 years ago

“Have shopped a few time now online with the coop the service is a joke you can guarantee you don’t receive at least 4or 5 of the basic items you ask you . You will have to be totally housebound to use this diabolical service”

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Posted 3 years ago

“In a way I would like to keep Barton Co-Op a secret. However, I would be doing an injustice to the lovely and friendly, helpful and kind attitude and characters of Ben, Alex and Deb. Second to none in their nothing is too much trouble mantra.' The Co-Op should take note: these are the people to train others. Thank you for making my shopping experience memorable - in a good way.”

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Posted 3 years ago

“coop stuffed crust pizza cooked exactly as per instructions the stuffed crust crisped up without issue the centre of the pizza was a soggy offering. NEVER AGAIN”

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Posted 3 years ago

Co-op Food is rated 2.3 based on 198 reviews