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Co-op Food Reviews

2.4 Rating 195 Reviews
29 %
of reviewers recommend Co-op Food
2.4
Based on 195 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Co-op Food 1 star review on 12th November 2024
Tina Jackson
Co-op Food 1 star review on 28th February 2024
Richard
Co-op Food 1 star review on 24th September 2022
Anonymous
Co-op Food 1 star review on 28th August 2022
Anonymous
Co-op Food 5 star review on 26th June 2022
LGB
Co-op Food 3 star review on 5th March 2021
J Jones
Anonymous
Anonymous  // 01/01/2019
Placed a delivery order, my main reason for ordering was I need a quiche highly. Driver came no quiche and no alternative offered, really enjoying. At least offer an alternative.
Helpful Report
Posted 2 years ago
Absolute rubbish. Don't send out new pin numbers.spend a lot of time waiting to get answered ,then a lot more time being told rubbish. AVOID!FIND A GOOD BANK
Helpful Report
Posted 2 years ago
Coop Breaded Scampi used to be fairly good value at 2 for £7.00, now two for £8.00. Today I got seven pieces, mostly breadcrumbs. Won't be buying again.
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Posted 2 years ago
Coop Irresistible Range- Beef Bourguignon and Cheddar Dumplings was delicious! Tasty, tender beef in a rich gravy with soft cheddar dumplings far exceeded my expectations. I would definitely buy again. 😃
Co-op Food 5 star review on 26th June 2022
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Posted 2 years ago
Usually love Co-op stuff but the Pink Grapefruit and Elderflower Gin Liquer is thoroughly disgusting, tastes like sugar-water with none of the nice fruityness I was expecting. Went down the sink - wasted £11! Disappointed.
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Posted 2 years ago
Plum and hoi sun stir fry sauce - coop. - vile the worst ever tasted. Tasted of NOTHING except sugar and salt. Disgusting. The taste in my mouth after trying to eat it is so awful I feel sick. Husband put his in bin wish I had. The stir fry veg that went with it as a desk was also absolute rubbish. Total waste of money and won’t be buying again.
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Posted 2 years ago
My ready meal was awful. Chicken and Ham bake It was all potato
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Posted 2 years ago
Popped in for a few essentials! Shocked at the prices £2.50 for a pack of butter! Utter greed! Cashing in on the price increase hysteria … You’ve over milked that. Goodbye, cut my card up and won’t be back!
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Posted 2 years ago
The new chicken and mushroom pie is a watery mess and rubbish much prefered the old cheaper chicken slice. Co -op up to its normal tricks pay more get less as did with grapes that went from 500grms to 450grms in same size container. Deception as usual to go with highly inflated prices!
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Posted 2 years ago
Customer service is mostly outstanding however the prices are ludicrously high. Co-op now makes marks and spencers look cheap... Four pounds for a box of cereal? I mean, where does it end? So much for co-op being about the people. Wasn't that the reason coop was started after the war... To make living more affordable? There I was thinking sainsburys is expensive... Not in comparison. They have weekly price hikes. Avoid..
Helpful Report
Posted 2 years ago
High prices, false rebates. The money back thing and being a ''life member for just 10$'' is just another way to make you think you might be saving money. Produces are no better than elsewhere and sure as hell no cheaper. They don't even a good variety of said products!
Helpful Report
Posted 2 years ago
The worst fish pie ever Just black skin no white fish and no taste 2nd bad meal in two weeks The other was chilli poor quality mince all fatty and greasy I would change supplier if this is the rubbish they turn out Never food shop hear again
Helpful Report
Posted 2 years ago
Co op mature cheddar slices are really bad. Bitter taste and not at all enjoyable to eat.
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Posted 2 years ago
Bought the Sheppard pie today. Dissatisfied. Mash potatoes are dominant. Very little meat, vegetables. Would not buy again.
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Posted 2 years ago
I have ordered for such a long time and always have a problem. They send the incorrect items or substitutes that are nothing like the item you ordered. (ordering shampoo and they send conditioner for a substitute. When you contact customer support they don't get back to you. I have lost enough money with these guys! I will take my business else where!
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Posted 2 years ago
Luxury Fish Pie Only three prawns in the pie. I could not taste the cheese. I take very little salt but had quite a lot to this as it was so bland.
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Posted 2 years ago
Thank you Delivery driver Mike Gibbons Exmouth. Last night he delivered a food order ,only to find no answer door's locked, he could see the lady on the floor unable to move,ambulance phoned neighbours informed, what a brilliant man ,
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Posted 2 years ago
It would be nice if Co-op added some filling to their sandwiches. Standards are dropping. Going back to Sainsburys until the situation improves.
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Posted 2 years ago
No proper training. Over worked.and treated badly
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Posted 2 years ago
THEY TAKE YOUR MONEY - THEN DON'T DELIVER! I live on my own and am currently self isolating at home due to COVID. If you are on a low budget, I wouldn't recommend using this service. They charge you an extra 10% on top of your shopping, just in case they substitute for more expensive items - but don't offer substitutes - they then return the cash, 3 to 5 WORKING days later. Plus, if there's anything unavailable (in my case, I ordered 3 bottles of wine and only got one!) - they charge you in advance for those as well, then don't deliver them. They state in the email confirmation "You won't be charged for these items" - but they already have and will make you wait for that too - it's a con. Plus, for one of the bottles of the wine, they just took it off the final confirmation email, with no explanation; if I hadn't emailed them, I would never have been refunded. If you want to make the most of your money, get cheaper prices and not have it sitting in co-op's bank account for a week - shop elsewhere.
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Posted 2 years ago
Co-op Food is rated 2.4 based on 195 reviews