Costa Coffee Reviews

Name: Costa Coffee
Rating: 3.04

3.0 Rating 499 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

Questions

Metrics

3.0

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

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Costa Coffee 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious coffee and friendly staff, I got here at least once a week.”

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Posted 1 year ago

“Always call for a coffee after work And alway greeted with a big smile and great service i wish i knew your names girls all i can say is one is leaving for a teaching job [we wish u well] and one is off on holiday to see family I wonder what our coffees will be like with out u girls Wish you all the best”

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Posted 1 year ago

“Was at the chesterfield ravenside Costa, I want to say what a credit your staff are , friendly very professional and always pleasant , will Daniel and the the whole team are absolutely lovely 10/10 will always get my custom 😀”

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Posted 1 year ago

“Visited last week and the young guy that served us was absolutely fabulous. He was friendly, funny and really helpful. As someone that works in hospitality I always appreciate good service and this guy was incredible”

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Posted 1 year ago

“Emma H in Costa at Bodelwyddan is a very welcoming barista, who goes out of her way to make your visit nice. Nothing is too much trouble, and it is always a pleasure 🙏 ☺️ to visit. Thank you Emma H and Costa for fab coffee !”

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Posted 1 year ago

“Arnold Nottingham, costa staff are brilliant always helpful can't do enough for you they help people with disabilities, aged, so polite nic friendly place wouldn't change them for anything cheers to the staff.”

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Posted 1 year ago

“Amazing customer experiences here at all times in Yiewsley; London.! I come here with my family every Friday after prayer. Every single time same customer service- smile 😊 on their faces! Bianca is exceptionally great ❤️”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Quick service and very friendly staff”

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Posted 1 year ago

“Very friendly polite staff at Costas in Warwick. Could not fault staff. Enjoyable visit.”

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Posted 1 year ago

“Costa Barkingside Great coffee good service Very clean Staff very friendly Could do with more staff when busy”

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Posted 1 year ago

“Costa- Lower Bridgeman St, Bolton. It’s our favourite Costa shop to visit! A barista called John was so lovely, he gave excellent customer service & was so helpful in choosing our drinks. He should be rewarded for how great he really was! Thanks John!”

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Posted 1 year ago

“Went for a coffee around 4pm today 28th July in costa Shirley, the two lads working there was very polite and never stopped working hard cleaning and serving customers they are a credit to your store thank you”

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Posted 1 year ago

“We love the Costa drive through in Abergavenny. Staff are so lovely and nothing is ever too much trouble. Always happy to help. Comfortable seating, beautiful surroundings. Well worth a visit. I’m a regular.”

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Posted 1 year ago

“Reena Devi is the bestttttt”

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Posted 1 year ago

“I think that Marta and the staff at the store in Tesco Golden Hill Bristol are extremely friendly and polite. They are always smiling and helpful. This makes me chose Costa over other choices.”

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Posted 1 year ago

“Great service. Needed to use the facilities and was assured we didn’t have to buy anything. However we wanted tea/coffee etc and the lady preparing the coffee was so efficient she served me whilst the person on the till was serving the customer before me. All very professional. Don’t understand the low overall score.”

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Posted 1 year ago

“The staff were so attentive, and friendly, and the tables were cleared, as soon as the customers left. I actually will say.. I usually use Costa, but this one was absolutely faultless. Even the Toilet area. Member of staff who deserves a mention..Hannah. Definitely Costa for me.”

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Posted 1 year ago

“Regular customers here and the service is amazing like always, the staff is so kind and helpful. Coffee always made with precision. Highly recommend”

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Posted 1 year ago

“This coffee shop ( 253 Edgware Road ) is my favorite place. I really like this place so relaxing atmosphere, and the staffs are highly capable. Well done, guys! Keep making great coffee, especially my favourite coffee- white Americano-”

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Posted 1 year ago

Costa Coffee is rated 3.0 based on 499 reviews