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Costa Coffee Reviews

3.0 Rating 499 Reviews
B
Happiness Grade
B

Customer Service - Good

75.47%
Industry Average
The Costa shop kiosk at Hastings train station have extremely friendly and helpful staff. Very good service clean tables. Seem to be right on top of doing everything right . A great coffee experience.
posted 3 months ago - Martin Smith
I love the welcome I get and the service is spot on.
posted 6 months ago - Christine
Staff at Straiton, Edinburgh provide great customer service. They make my coffee to my specific request which is why I go there most days. Special shout out to Mo who is very welcoming & a great barista.
posted 8 months ago - JW
Excellent service today at Watford Gap Services Ruby & Ollie were both friendly & cheery especially for a dull Saturday morning 10/10 thank you 😊
posted 9 months ago - Louise Price
Costa Northam Canes lovely Laura Jackson tended to my husbands leg after he fell over outside on the pathway. She and her colleagues were very attentive and very professional doing the first aid. Amazing staff a real credit to Costa. Also service very slick
posted 10 months ago - Dave Walker
HAYLEY and JESS, very professional and service with a smile. Thanks. J.
posted 10 months ago - J. W
Excellent service by Nathan at Moor Allerton Leeds. Delicious food and great coffee.
posted 1 year ago - Anonymous
Costa Coffee Brownhills always lovely staff happy to help. Really nice atmosphere. Service is great
posted 1 year ago - Jules
Always call for a coffee after work And alway greeted with a big smile and great service i wish i knew your names girls all i can say is one is leaving for a teaching job [we wish u well] and one is off on holiday to see family I wonder what our coffees will be like with out u girls Wish you all the best
posted 1 year ago - Steph Bettley
Quick service but served shoddily, handed me a drink spilt that spilt and didn't apologise for that, store isn't the cleanest and there's an unhealthy amount of flies around the produce.
posted 1 year ago - Anonymous