Costa Coffee Reviews

Name: Costa Coffee
Rating: 3.02

3.0 Rating 489 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

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Metrics

3.0

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

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Costa Coffee 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

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“Quick service & even though busy the staff were friendly & polite & even had a little joke with me.”

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Posted 7 years ago

“I often pop in to my local Costa cafe in port Glasgow for a caramel latte and toastie. The service has always been cheerful and friendly and I always leave feeling welcomed and relaxed. Friendly staff, Clean comfortable and welcoming shop.”

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Posted 7 years ago

“well first of all, i ask for the usual a regular latte and as i am a regular customer at the costa, i was speaking to the waitress and with out asking she upgraded it to a large for free!! she was absolutely great such a friendly atmosphere.”

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Posted 7 years ago

“Excellent coffee in a relaxing environment. Staff in all Costas really nice”

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Posted 7 years ago

“On my past number of visits, I have found the staff to be verging on rude and not listening to orders. The drinks purchased have been below standard as a result.”

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Posted 7 years ago

“great coffee”

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Posted 7 years ago

“Great coffe. would recommend”

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Posted 7 years ago

“Very polite staff and always helpful”

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Posted 7 years ago

“Excellent coffee”

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Posted 7 years ago

“Very chatty staff who always smile!”

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Posted 7 years ago

Costa Coffee is rated 3.0 based on 489 reviews