Cotton Traders Reviews

Name: Cotton Traders
Rating: 2.75

2.8 Rating 227 Reviews

43 %

of reviewers recommend Cotton Traders

Company Reviews

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Metrics

2.8

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Cotton Traders 1 star review on 29th November 2022

Les

Cotton Traders 1 star review on 11th March 2022

Jayne C Greer

Anonymous

Anonymous // 01/01/2019

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“Great quality and fast returns and refunds.”

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Posted 6 years ago

“good products and fast delivery”

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Posted 6 years ago

“Apart from the clear description of the items there is a wide variety of sizes, colours etc. Always excellent quality, we have never been disappointed. Lots of different offers in various formats always available and worth keeping an eye out for. Living in France presents no problem delivery wise as the goods always arrive within a few days of ordering. Multiple ways of paying make it a breeze to budget.”

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Posted 6 years ago

“When it comes to chinos, shirts, polos & rugby, my go to brand is Cotton Traders. Partly because I'm fat, and partly because the quality and durability is awesome. This kit will be with you for years. The only thing I'd say is you need to try things on, so support your local franchised store, or they won't be there (as opposed to on-line, and no I don't own one)”

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Posted 6 years ago

“I have had a number of items from their site and have never been disappointed. Quality good value for money. Quick delivery.”

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Posted 6 years ago

“Again good product and excellent service.”

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Posted 6 years ago

“good quality products that are difficult to purchase elsewhere. some good promotions that make goods extremely good value”

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Posted 6 years ago

“The sizing on many items are very unreliable. I am size 14 above the waist and 16 below. I bought a cardigan size 14 that was too big, changed it for a 12 and it fitted. Ordered 2 pair jeans 16 (much too small) and 18 which were enormous, at least 4 inches too big. there is no size inbetween 16 and 18 so what do I do. I phoned customer service who, must be said were very helpful. She said try another size 18 and see how they come up. They were the same. I had the same problem many years ago when I ordered a skirt in a size 16. It was like a sausage skin on me, so then got an 18, still too tight ( felt more like sizes 12 and 14) Since then Ive avoided cotton traders until now.... All I would ask is that they get all their items check for size. The three stars are for customer service and nice fabric but the missing stars are for inconvenience,”

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Posted 6 years ago

“By allowing me to buy a replacement coat for a faulty one at the same price as the original; by prompt and helpful Customer Service; by fast delivery in the first place. I have clothes bought from Cotton Traders some years ago and they're still going strong - good quality, reasonable prices, bargain sale prices.”

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Posted 6 years ago

“I am a long standing customer. There goods are always of good quality.”

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Posted 6 years ago

“The online ordering was very easy and the products were delivered on time and well packaged. The products are always well made and are good value for money.”

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Posted 6 years ago

“I ordered 3 ladies shirts, 4 men's shirts, a jacquard duvet cover plus pillowcases, and it all arrived within the week, I am very happy with all the goods ordered, excellent service and very good value”

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Posted 6 years ago

“Excellent choice, quality and value clothing with sizes up to 5 XL!”

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Posted 6 years ago

“I have been a customer for several years and am always impressed with their products and customer service.”

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Posted 6 years ago

“There is always a delay on orders and delivery is with Hermes who are poor”

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Posted 6 years ago

“Their Castleford Shop was full of Bargains with a Great Discount Rail. The Assistants were very helpful. Would highly recommend”

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Posted 7 years ago

“The item I ordered was delivered on time and I was kept informed by email of it's journey. Also the item was just as described.”

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Posted 7 years ago

“Good quality merchandise delivered very promptly yet again.”

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Posted 7 years ago

“Customer services went out of their way to help me obtain what I was hoping for.”

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Posted 7 years ago

“Consistently good quality products delivered very promptly - have used the company many times over the years and have never had a complaint.”

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Posted 7 years ago

Cotton Traders is rated 2.8 based on 227 reviews