Cotton Traders Reviews

“ When you place an order and then decide to cancel it , they make you wait an hour to phone back to “ cancel “ , and after the hour , the order has went through and processed already , then you have to beg for a refund which they try their best not to do , and if they do refund , they make you return the item back through evri and pay for the return . ”

“ Still waiting for a refund from Cotton Traders from early October, 3 conversations with 'Customer Services' all promising a credit within 3-5 working days - purely lies. Even no response from a letter to the CEO with all back up documentation attached. Never had this issue with any other company - DO NOT BUY from them. ”

“ took a long time to deliver i have now checked with refund for skirt and i find you have taken out delivery and retun charge this is appauling very disappointed with time and cost it was supposed to be free delivery i will never again shop with you ”

“ Never received my order and can't get hold your company. Can't get either my order or refund.. I have been scammed. Advertisement was in Motor Trend. ”

“ Terrible company, no goods and no refund ”

“ I ordered £43 worth of jumpers,am waiting for a refund, the time is running out, send it out ASAP. Really disappointed with Cotton Traders. ”

“ 04, I have had one refund of £21. ”

“ Waiting refund and all I get is automated message saying it’s been processed, taking a very very long time to be processed had to call up today she’s going to chase it up. If I don’t hear anything by Monday I’m going to have to take the matter further by taking to the ombudsman, not what I need when I have other things going on , no one should have to chase up there refund ! ”

“ Disappointed in the poor quality of the fabric of a skirt I've just purchased, I returned it to Cotton Traders for a refund. ”

“ I returned a skirt, which was sent badly creased and discoloured. It had obviously been worn by someone else, yet they still sent it. It has been ages now and no refund is forthcoming. I will never buy from this company again. ”