Cotton Traders Reviews

Name: Cotton Traders
Rating: 2.75

2.8 Rating 227 Reviews

43 %

of reviewers recommend Cotton Traders

Company Reviews

Questions

Metrics

2.8

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Cotton Traders 1 star review on 29th November 2022

Les

Cotton Traders 1 star review on 11th March 2022

Jayne C Greer

Anonymous

Anonymous // 01/01/2019

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“Great website and service .Good quality products and fast delivery Thankyou Cotton Traders.”

Helpful Report

Posted 7 years ago

“Range of clothes, prices, availability, delivery and after sales service are all excellent but why oh why are the sleeves on many of their shirts and jumpers so long. I can assure them that my arms are not 4 inches shorter than the average man, a Regular size jacket always fits me, my arms would need to reach my knees for some of their T shirts and Polos to fit. My wife has had similar problems. Please correct this irritating fault.”

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Posted 7 years ago

“Always good products at reasonable prices.”

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Posted 7 years ago

“good service fast x item as described also excellently packed judy saunders”

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Posted 7 years ago

“Not happy in any way. Terrible customer service”

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Posted 7 years ago

“Customer service, non delivery, no contact or courtesy email saying why late, been waiting 5 weeks and only received part orders.”

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Posted 7 years ago

“The managing staff are very rude and were no help to anyone in store. They sat on there phones behind the till the whole time i was in the shop. In the hermitage store there was a big blonde lady and was very rude to the staff member working. The stock has gone up loads in the price but the quality has got worse than it used to be!”

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Posted 7 years ago

“Great clothes good prices and goods came via good courier services as promised. Very pleased with complete service and would recommend.”

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Posted 7 years ago

“Great pair of summer sandals - sturdy but stylish and much admired.”

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Posted 7 years ago

“Good quality, good price.”

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Posted 7 years ago

“I have used this company for a number of years and must admit that they have kept up with the times both in terms of clothing style and delivery to countries outside of the UK. Their goods are of high quality so I just keep going back for more.”

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Posted 7 years ago

“Cotton Traders clothes are always good quality. I have been shopping with them for a few years and most of the things I purchase are well fitting. They also do petite sizes which helps when you are only 5 feet 1!”

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Posted 7 years ago

“Plenty of choice in both items and sizes. Good prices.”

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Posted 7 years ago

“My goods were on waitlist....for 7 weeks. I accepted that but think it was wrong that cotton traders took the money from my bank account straight away.”

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Posted 7 years ago

“Both clothes and shoes are always such good quality and fit really well. Also a good choice of colours. Love Cotton Traders clothes.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Good quality clothes - very good prices.”

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Posted 7 years ago

“Have used Cotton Traders for many years now. The styles, quality and fit are always as expected. Shoes are comfortable to wear as well as being fashionable. Long may I be able to enjoy this shopping outlet.”

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Posted 7 years ago

“They had the item in stock and there were not problems completing the transaction”

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Posted 7 years ago

“Good value and choice of products”

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Posted 7 years ago

Cotton Traders is rated 2.8 based on 227 reviews