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Ordered some Uggs after seeing star rating, and then looked at the reviews and was a bit worried. However- item arrived within a few days. Was too small so I returned on Friday- it’s Tuesday today have just received refund. Excellent service, wouldn’t hesitate to order again.
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posted 2 years ago
- Anonymous
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Wonderful service.
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posted 2 years ago
- Anonymous
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Very quick delivery of some fantastic boots boot were too tight. Returned on a Monday and the money was back in my account by Thursday . VERY GOOD CUSTOMER SERVICE Will definitely be ordering again
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posted 2 years ago
- Terrie
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Just spoke to Greg who was extremely helpful and brilliant customer service after a pair of boots got delivered to france by accident (my error) and they have sent a replacement next day. it did take a while to get thorough on hold - but well worth it for that great customer service!
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posted 3 years ago
- Anonymous
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Must admit I was a little concerned after reading all of the bad reviews but working in the service industry I know people are much more likely to complain than to offer praise. My items arrived quickly, as ordered without hassle. Duty 18% and tax 13% in Canada was bit higher than I expected but I should have checked that before ordering. Count me among the satisfied clients.
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posted 3 years ago
- David
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Received my Harris Tweed jacket today, lovely coat, may I thank your company for your prompt and efficient service, also pleasant people to deal with,
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posted 3 years ago
- Anonymous
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I've used this shop twice and both times have received excellent service. The first time I bought sandals, but needed to return them and the process was really smooth and simple and money refunded with no hassle. And now just bought a raincoat - again totally hassle free experience. I like that they use royal mail too for delivery. Thank you, Karen 😊
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posted 3 years ago
- Karen
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Bought a Barbour Classic Beadnell jacket great fit and quality . Great service and very quick delivery can.t fault this company and would definately purchase again .
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posted 3 years ago
- Karen Kenneally
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Fantastic & Prmopt Service 👏.
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posted 4 years ago
- Z Patel
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I was delighted to be able to find some black hunter wellies that were out of stock everywhere else on the website so ordered them quickly. I then read all the rubbish reviews on here and panicked. However I needn’t have worried I ordered them on Friday and they told me they would be delivered on Wednesday in fact they were with me three days earlier. Couldn’t fault the service.
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posted 4 years ago
- Michelle