Dick Dyer Mercedes-Benz Reviews

Name: Dick Dyer Mercedes-Benz
Rating: 4.61

4.6 Rating 161 Reviews

90 %

of reviewers recommend Dick Dyer Mercedes-Benz

Company Reviews

Questions

Metrics

4.6

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

803-786-8888

Email:

marketing@dickdyeronline.com

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Dick Dyer Mercedes-Benz 5 star review on 5th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to thank Mr. Andre Lewis for his service, honesty, and perfection. He made me feel like I was a part of the family. I felt very comfortable doing business with him. I would recommend your business to anyone.”

Helpful Report

(Sales) - Posted 5 years ago

“Good service. I appreciated the use of a loaner car. Also, James was very helpful as a service representative.”

Helpful Report

(Service) - Posted 5 years ago

“Ryan was an excellent service advisor. He was professional and courteous. He got me in and out quickly and efficiently. He also offered to have my vehicle cleaned up. Overall, the dealership experience was great.”

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(Service) - Posted 5 years ago

“I had to sell my 07 s550 due to $18,000 of mechanical issues even though I bought it with a great car fax history from a government official from Mercedes Benz. Dick Dyer could have done better to keep a unhappy customer in a better car they offered me a brand new s550 that was over $100,000.”

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(Sales) - Posted 5 years ago

“I bought my Car from Jill and have never had a better experience in a car purchase!! She was absolutely fantastic and made the process so easy ! For some reason my alert message never went off to tell me I needed service. I called Jill she set an appointment for that day !! The service department was absolutely fantastic!! They were so accommodating and helpful and friendly! Will always purchase my cars from Jill and Dick Dyer !!”

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(Sales) - Posted 5 years ago

“Dick Dyer Mercedes Benz dealership is so attentive and professional. Always a pleasure when I bring my vehicle in for service. They have a great team I the service area.”

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(Service) - Posted 5 years ago

“Best auto dealership I’ve ever purchased vehicles from. Always fantastic service from Ryan who is my service advisor.”

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(Service) - Posted 5 years ago

“The service was great. Thank you.”

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(Service) - Posted 5 years ago

“I have been leasing and they have been servicing all of my Mercedes’ for 20 years+. Great group of people that really care about their customers. Their employee turn over is extremely low. When you see the employees are happy, then you know it’s a good place to take your car.”

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(Service) - Posted 5 years ago

“Thank your service department for all the help you all have given me. Hotep.”

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(Service) - Posted 5 years ago

“Great service and knowledge of my vehicle.”

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(Parts) - Posted 5 years ago

“Customer service along with the quality of work are superior to other dealerships.”

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(Service) - Posted 5 years ago

“They take the time to listen”

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(Sales) - Posted 5 years ago

“Andre Lewis was great at getting some of the issues that popped up worked out to get the deal done. Amber Holt was very patient explaining the features on the vehicle. I appreciate it and will be back for my next car. Thanks!”

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(Sales) - Posted 5 years ago

“I have had excellent experiences in over 10 years buying autos from Dick Dyer & Associates”

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(Sales) - Posted 5 years ago

“We're on our third MB, second GLE and we think the car is fantastic and the people at Dick Dyer are very friendly. They're the BEST!”

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(Sales) - Posted 5 years ago

“Dick Dyer and Associates provides the very best care of a customer from the first step to the last. They are the top of the line in all aspects with their ability to be number 1 in their treatment of their customers. They are the only dealership for me!!!!!”

Helpful Report

(Service) - Posted 5 years ago

“Awesome people to work with in car buying. The staff extremely courteous and bend over backwards to make a deal happen. From the moment you walk in the front door the atmosphere is great. Comfortable waiting area and the snacks are a plus. Go there for you next car and you won’t regret it.”

Helpful Report

(Sales) - Posted 5 years ago

“Excellent customer service, Great people to deal with. Professional & Personal service. Thank you SCOTT & Mr. Dyer.”

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(Sales) - Posted 5 years ago

“Very friendly, organized and exhibits great customer service.”

Helpful Report

(Service) - Posted 5 years ago

Dick Dyer Mercedes-Benz is rated 4.6 based on 161 reviews