Login
Start Free Trial Are you a business?? Click Here

Dick Dyer Mercedes-Benz Reviews

4.6 Rating 162 Reviews
90 %
of reviewers recommend Dick Dyer Mercedes-Benz
4.6
Based on 162 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Dick Dyer Mercedes-Benz Reviews
Visit Website

Phone:

803-786-8888

Email:

marketing@dickdyeronline.com

Write Your review

Dick Dyer Mercedes-Benz 5 star review on 5th May 2022
Caula B Butler
Dick Dyer Mercedes-Benz 5 star review on 12th December 2019
Joyce Williams
Dick Dyer Mercedes-Benz 5 star review on 12th December 2019
James Groce
Dick Dyer Mercedes-Benz 5 star review on 12th December 2019
Vernese Mitchell
Dick Dyer Mercedes-Benz 5 star review on 12th December 2019
Vernese Mitchell
Dick Dyer Mercedes-Benz 5 star review on 12th December 2019
Verona Cabbagestalk
Dick Dyer Mercedes-Benz 5 star review on 12th December 2019
Rickey Hills
2
Anonymous
Anonymous  // 01/01/2019
The staff are always pleasant, very helpful and knowledgeable .
Helpful Report
(Sales) - Posted 5 years ago
Very poor service department; unable to resolve issues mechanical issues with the Mercedes brand of vechicles.
Helpful Report
(Service) - Posted 5 years ago
As always very good service
Helpful Report
(Service) - Posted 5 years ago
Professional!
Helpful Report
(Sales) - Posted 5 years ago
At Dick Dyer my time is well spent on a vehicle I can be proud of and service worth waiting for.🤗😊 Thanks to all at Dick Dyer Mercedes Benz for Keeping me coming back for more. A Satisfied Customer Vernese Mitchell
Dick Dyer Mercedes-Benz 5 star review on 12th December 2019 Dick Dyer Mercedes-Benz 5 star review on 12th December 2019
Helpful Report
(Sales) - Posted 5 years ago
I dislike the fact that I was not able to get a loner car, I waited 5 hours while my car was serviced 😔.. worst experience that I ever had at Dick Dyer Mercedes...
Helpful Report
(Service) - Posted 5 years ago
Excellent customer service..Ryan is always the constant professional..
Helpful Report
(Service) - Posted 5 years ago
Nice place to do business
Helpful Report
(Parts) - Posted 5 years ago
Always good sevice
Helpful Report
(Service) - Posted 5 years ago
Amazing customer service and extremely knowledgeable. They answered all my question and spent an extensive amount of time to ensure I felt 100% comfortable with my new vehicle. Thank you all!
Helpful Report
(Sales) - Posted 5 years ago
Ryan in service always make sure my needs are met with my car. Prompt, and does not let me wait long. I love this service center at MB
Helpful Report
(Service) - Posted 5 years ago
I have always had exceptional service with Dick Dyer & Associates. I had found the staff to be professional, and always will to assist.
Helpful Report
(Sales) - Posted 5 years ago
I purchased a 2016 car in March and I started seeing a display to let car idle because the battery was low. I hadn’t even put 3000 miles on it in November when I was in your area. I stoped & asked an associate in repairs, what was wrong. He told me that I needed a new battery and it wasn’t covered under warranty. I explained that I had put low mileage on it and it was inspected when I purchased the car. He replied that the battery must have met the correct test & was considered good. Now I needed to replace it. Why???? Batteries should last over 3000 miles. I am totally disappointed in your service of my purchase of this car. I put low mileage on this car and my battery should NOT need to be replaced when it was a certified car purchase. Soooo, are you going to correct my problem? I hope so! Please respond to this comment ASAP, please! Darlene McEachern
Helpful Report
(Service) - Posted 5 years ago
Car again was not ready when they said it was suppose to be. Had to wait for it.
Helpful Report
(Service) - Posted 5 years ago
Great atmosphere awesome customer service and great cars
Helpful Report
(Sales) - Posted 5 years ago
Ryan is an excellent service advisor - knowledgeable and very cust. oriented. Efficient and excellent follow-up.
Helpful Report
(Service) - Posted 5 years ago
I always get good service, good attention to my input, and it is easy for my service advisor to find a loaner car. This time I was not signed up for a loaner and James Turbeville got one for me anyway.
Helpful Report
(Service) - Posted 5 years ago
Andre Lewis was our salesmen and he was great. The only issues I had was they held the paperwork for my tags over 30 days and I almost had to drive to work on a expired tag. Missed it by 1 day. Also my first out of town trip I notice air is coming in somewhere through the car the salesman noticed it while we were test driving, but we thought maybe the window wasn’t rolled all the way up. I have to make an appointment to get this checked out. I know Mercedes is not going to let me down!!!
Helpful Report
(Sales) - Posted 5 years ago
Ryan was great to work with
Helpful Report
(Service) - Posted 5 years ago
Good vehicles and dealer
Helpful Report
(Sales) - Posted 5 years ago
Dick Dyer Mercedes-Benz is rated 4.6 based on 162 reviews