Dick Dyer Mercedes-Benz Reviews

Name: Dick Dyer Mercedes-Benz
Rating: 4.61

4.6 Rating 162 Reviews

90 %

of reviewers recommend Dick Dyer Mercedes-Benz

Company Reviews

Questions

Metrics

4.6

Based on 162 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

803-786-8888

Email:

marketing@dickdyeronline.com

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Dick Dyer Mercedes-Benz 5 star review on 5th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a wonderful experience at Dick Dyer Mercedes-Benz thanks to the amazing receptionist, Tina Evans. From the moment I walked in, she greeted me with a warm smile and made me feel welcomed. She was incredibly helpful, answering all my questions with patience and providing me with the information I needed promptly. Her professionalism and friendly demeanor made my visit much more pleasant than in the past. It's clear that she genuinely cares about the customers and goes above and beyond to ensure a positive experience. I highly recommend this establishment not just for their services but also for the excellent customer care provided by the receptionist!”

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Posted 1 month ago

“Dick Dyer made me extremely happy! I received the best customer service that I have ever had. I contacted the dealership about the car that I was interested in. The salesperson, Roy Chaney, immediately responded to me. From the day I wear to the dealership he took excellent care of me. He showed me the car. He took me for a ride and then I test drove it. He explained price and did all the necessary details. He even took me there on the day I drove the car home! Best experience that I have ever had purchasing a car! Thank you Roy and Dick Dyer!”

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Posted 10 months ago

“The Dick Dyer & Associates dealership is an exceptional Mercedes dealership. On a recent Holiday trip to Charleston SC. Our Mercedes S 550 experienced a run flat tire just outside of Columbia SC. It was 4:00 pm on a Friday before Christmas weekend. We found the Dyer dealership on-line and drove there. We were met by Ryan Smith who immediately took over and found us a new tire and quickly replaced the flat. We cannot thank Hank Dyer and his team enough for the making what was a stressful experience, a great experience. It was also my Birthday and we were able to make the party that night in Charleston. Hank and Ryan thanks again for providing excellent Mercedes service to an out of town customer.”

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Posted 1 year ago

“A customer for life . I have purchased a S550, G-Wagon and my most recent purchase was a S600 MayBach and I am indeed a true fan of Dick Dyer and my wonderful sales lady and friend Ms. Jill, who has ALWAYS been professional, patient and pleasant. I'm so pleased I've introduced my eldest son Dr. Chris Butler who purchased recently a CLS450 . We are forever family and all purchases will be with Jill and the Dick Dyer family. Thanks again, The Butler Family”

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Posted 2 years ago

“This is the best car buying experience I’ve ever had! Brad, with his outstanding customer service, is an awesome salesman. He will make sure you get what you want and that you will know what you’re buying! I advise anyone wanting to purchase a Mercedes to go see Brad. It will be well worth your trip!”

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Posted 3 years ago

“I just want to say thank you to Brad and Evan. Amazing customer service! I would recommend anyone to come see you and your team. They made buying a vehicle so seamless, glad we made the drive from Charleston to buy from them. We got exactly what we were looking for with out all the hassle of those corporate dealerships. Keep up the great customer service and hope to buy from your team in the future!”

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Posted 4 years ago

“Ryan in service is the bestttt”

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Posted 4 years ago

“Thank you for another great buy! This was our second car we purchased from Dick Dyer. We appreciated their great customer services! Our sale rep André was the best! We will definitely coming back when we need another vehicle!”

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Posted 4 years ago

“I would like to send a very special heartfelt thank you to Roy Chaney. His professionalism and attention to detail made my purchase a breeze. I live in Michigan so trying to buy a car you can’t see or touch can be difficult but he made me feel Confident and comfortable. Thank you for everything Roy”

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Posted 4 years ago

“Sarah is awesome!”

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(Dick Dyer Mercedes-Benz) - Posted 4 years ago

“Great customer service”

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(Dick Dyer Mercedes-Benz) - Posted 5 years ago

“Roy is AWESOME”

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(Dick Dyer Mercedes-Benz) - Posted 5 years ago

“Recently I was informed my vehicle was no longer operable. I immediately contacted Andrew and he went straight to work to find me the perfect car. He worked so hard to make sure I was taken care of and received the best possible financing outcome. I am so happy I got to work with Andrew. He made the whole process quick and easy with his honest and caring disposition. I will only work with him from now on.”

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Posted 5 years ago

“Marjan is super great!”

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(Dick Dyer Mercedes-Benz) - Posted 5 years ago

“Super team! Very responsive to questions and requests. This team really knows how to make a customer feel like family.”

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Posted 5 years ago

“Would not buy a car any where else.”

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Posted 5 years ago

“Courteous and professional. Would like to have had my car washed for a $3,000 repair job.”

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Posted 5 years ago

“You all did a great job especially Ryan in service scheduling. I love my Mercedes and hope to be a Dick Dyer customer for a long time. Thank you for all you do!”

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Posted 5 years ago

“Great service and excellent timing considering I didn't have an appointment”

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Posted 5 years ago

“Excellent service; very professional interaction and assessment.”

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Posted 5 years ago

Dick Dyer Mercedes-Benz is rated 4.6 based on 162 reviews