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DICK'S Sporting Goods Reviews

1.8 Rating 202 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
Horrible delivery service. Don't ever order sports cards if you want to receive them the same year that you ordered them. Difficult customer service experiences as well
posted 2 weeks ago - Anonymous
I placed an order on Dec 11 with an estimated delivery date Dec 14-17 but still didn't receive my order. I just followed with customer service and of course they blamed Fedex when my order has not even been handed to Fedex. Such a disappointment
posted 3 weeks ago - Anonymous
They should advertise that it will take a lot longer I would have gone elsewhere who indicate two weeks shipping!! Order #20052356718 March 20, 2022 Arriving Saturday, April 9 Tracking available when shipped Order placedPreparing shipmentShippeddelivered Delivery Method: Ground Parcel TaylorMade 2022 Stealth Custom Irons SKU: 23131036 Includes: 6 Shaft: Steel Quantity: 1 Order Subtotal: $857.
posted 2 years ago - Juan Ramos
I was told that I would get my treadmill at my house in few days. The delivery service has been awful, they still have not called me to set up the date. It doesn’t make sense for you to wait weeks before it arrives. Very disappointed, won’t be purchasing gym products in future. Customer service is awful, they just tell you they will send an email but the issue doesn’t get resolved.
posted 4 years ago - Anonymous
Don't order things delivered from DICK'S Sporting Goods. The products are ok, but the delivery is unreliable. Over a week past the promised date, and no package. They use Fed Ex. What a mistake.
posted 4 years ago - Anonymous
They had to order it for me so we paid a thousand bucks for the unit, delivery and setup.
posted 4 years ago - Mickey EmanuEl
On Saturday I had to called again and they said they were going to send the shoes one day delivery and I will receive them by Monday However when I tracked the package it is going to be delivery on Tuesday.
posted 4 years ago - Anonymous
Ordered online for 1-2 day delivery.
posted 4 years ago - Jane Rago
I ordered a rod for a paid-for fishing trip with a delivery date 3-4 days before.
posted 4 years ago - William Hudson
Checking FedEX today they do not appear to be overnighted as the estimated delivery date is 6/30/20.
posted 4 years ago - TheyCallMeBoomer