DICK'S Sporting Goods Reviews

“ I called customer service after Christmas and was told I could take them to the Opelika, AL location, 2 hours roundtrip, and exchange them for the correct shoes. ”

“ I ordered 2 pair of shoes online from Dicks for work because I was in dire need of some new shoes. The service was pretty fast and the site was easy to navigate. The shoes came as pictured. Size fit perfectly as well. Will definitely consider ordering from Dicks again in the future ”

“ Devon from the Chesterfield, Mi store knows how to provide AWESOME customer service! I was interested in purchasing a bike for my grandson. The one he liked had an issue with the handlebars, so After no luck repairing, he found one in Novi and had it built for us. You made an 11 year old’s birthday the best, Devon….thank you!!! ”

“ Very good customer service, in the Men’s Footwear section. Very nice and support full, I purchased 10 1/2 Men’s Asics. ”

“ I just bought a kayak for my husband for Father’s Day, and the employee, his name is Nate, was so helpful. He went above and beyond. He has amazing customer service skills. He helped us with the instructions about how to put our kayak ourselves. Dicks sporting Good from Woodbridge VA. Happy customer: Vicky McEwan ”

“ We was very pleased with the service we received from DICK'S Sporting Goods store in Medford, MA. All the employees were very helpful with our needs from the moment we walked into the store. We had employees approach us asking if we needed help (which we did and was provided). We appreciated all the team work with the employees. We will definitely be back i the future. ”

“ I did the majority of my online shopping at Dicks! They were AMAZING!!! Everything shipped in a timely manner, I got great pack Friday and cyber Monday deals, customer service (chat) was very responsive and helpful, and when I needed to exchange a large item, they were so very accommodating. ”

“ Great customer service!!! Whoever is recruiting employees, needs to do it nationwide. The 2 reps I spoke to, David and Sue had great customer service. They were very nice, showed empathy, and was enthused throughout the call. ”

“ Friendly service on the floor and at the register. Fast and efficient. ”

“ Bought a TaylorMade bag online from Dick's and found it cheaper on another website and was given an instant $22 refund on the spot. Thanks so much to Customer Service Rep: DeeDee in Houston, Texas. Highly recommended ”