Direct Line Reviews

Name: Direct Line
Rating: 1.55

1.6 Rating 266 Reviews

13 %

of reviewers recommend Direct Line

Company Reviews

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Metrics

1.6

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car insurance rates, and we have been a good customer for years ! , have gone thru the roof. No explanation supplied.”

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Posted 3 weeks ago

“They did not get my business this year. To renew my policy would have been nearly double the amount other insurance companies were asking. Con merchants.”

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Posted 5 months ago

“I will not be renewing with direct line ! Sadly like most insurance companies most of the most likely things that can go wrong are not covered !”

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Posted 8 months ago

“Car insurance no help with premiums at all”

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Posted 2 years ago

“Helpful but to there own ends. Would not recommend to friends”

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Posted 3 years ago

“2 years with these jokers, never made one claim. Their prices are NOT the most competitive at all. The do not appreciate or reward customer loyalty.”

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Posted 3 years ago

“stay well clear of this company they are SHOCKING”

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Posted 3 years ago

Direct Line is rated 1.6 based on 266 reviews