ECCO Shoes Reviews

Name: ECCO Shoes
Rating: 1.86

1.9 Rating 229 Reviews

19 %

of reviewers recommend ECCO Shoes

Company Reviews

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Metrics

1.9

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Great golf shoes, very waterproof , comfortable and able to wear in clubhouse as well as on course.”

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Posted 7 years ago

“Very quick delivery. Quality shoes.”

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Posted 7 years ago

“Every pair of shoes that I have bought for myself, my husband or our children have been absolutely without fault! They are comfortable from Day 1, have style, and are of superb quality.”

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Posted 7 years ago

“Very good and prompt service of the order. Very good quality products.”

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Posted 7 years ago

“Ecco shoes are always comfortable and excellent quality. It is easy to buy them online: they arrive quickly and the company provides a free returns label for if the shoes need to be returned.”

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Posted 7 years ago

“Great shoes at a sale price, so I bought 2 pairs”

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Posted 7 years ago

“Great shoes, very durable and comfortable. Easy to buy online, shipped the next day. Free return option makes buying online stress-free.”

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Posted 7 years ago

“The website was good to navigate and the shoes arrived promptly. However, when I saw them for real, rather than in the website photo, I wasn't really happy with the colour. The white leather upper had a blueish tone, so that it looked slightly greyish, especially in contrast to the laces, which were a creamy white. I raised this with customer services and they offered both a new pair of laces and a 10% discount.”

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Posted 7 years ago

“This company is excellent. Highest quality, well fitting shoes. Service is fantastic. I have ordered from them many times and I have no complaints. Wonderful :)”

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Posted 7 years ago

ECCO Shoes is rated 1.9 based on 229 reviews