ECCO Shoes Reviews

Name: ECCO Shoes
Rating: 1.86

1.9 Rating 229 Reviews

19 %

of reviewers recommend ECCO Shoes

Company Reviews

Questions

Metrics

1.9

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have arthritis in my feet which can be painful. ECCO are the only off-the-shelf shoes that I can wear and the only shoes I ever buy. Overall, I find them to be really high quality comfortable shoes.”

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Posted 4 years ago

“Hello, I just wanted to compliment your staff member, Han, in your Woden, Canberra, store. He was attentive, courteous, accommodating and friendly.”

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Posted 5 years ago

“The BEST shoes I ever had! So comfortable and great quality!”

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Posted 5 years ago

“I took a faulty pair of Ecco ladies shoes into the Covent Garden store and they were so helpful. The Manager agreed a 50% reduction on a new pair and handed me over to Mohamed. He was extremely patient and an excellent member of their sales team. So top marks for Mohamed who managed to find me a pair of replacement shoes into which my orthotics could comfortably fit.”

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Posted 5 years ago

“I get sore feet and walking my dog 2 hours a day I need good shoes. I bought ecco goretex walking shoes second hand and they've been very comfortable and waterproof. I also bought ankle boots new and again they are so comfortable. I am on my feet a lot at work so they're perfect. Love them!!”

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Posted 5 years ago

“Excellent Sale Offers! Once shoes ordered great communication about processing. Informed when Shoes shipped and tracking available. Prompt and secure shipment and delivery very fast. Have bought from online shop before and recommend.”

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Posted 6 years ago

“Very nice shoes”

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Posted 6 years ago

“Ecco shoes are one of the few offering a loose foot bed, this is usually essential to those many of us who have orthotics. Whether or not you use orthotics these shoes are extremely well made in 'soft' leather and are very comfortable. Available via the online shop giving top service they come on free delivery and return, essential with shoe purchasing as fitting can be difficult, these shoes are available for day wear, sport, golf, running, they cover every activity. Its lovely to go to a supplier who can keep your feet happy, these people do.”

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Posted 6 years ago

“Great quality, generous reduction.”

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Posted 6 years ago

“The best quality! Perfect size guide! Recommended!”

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Posted 7 years ago

“Great quality product - well designed and robust!”

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Posted 7 years ago

“Ecco shoes with Goretex are perfect for school teachers! Comfortable, dry, and stylish. Best shoes ever!”

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Posted 7 years ago

“Great golf shoes, very waterproof , comfortable and able to wear in clubhouse as well as on course.”

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Posted 7 years ago

“Very quick delivery. Quality shoes.”

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Posted 7 years ago

“Every pair of shoes that I have bought for myself, my husband or our children have been absolutely without fault! They are comfortable from Day 1, have style, and are of superb quality.”

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Posted 7 years ago

“Very good and prompt service of the order. Very good quality products.”

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Posted 7 years ago

“Ecco shoes are always comfortable and excellent quality. It is easy to buy them online: they arrive quickly and the company provides a free returns label for if the shoes need to be returned.”

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Posted 7 years ago

“Great shoes at a sale price, so I bought 2 pairs”

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Posted 7 years ago

“Great shoes, very durable and comfortable. Easy to buy online, shipped the next day. Free return option makes buying online stress-free.”

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Posted 7 years ago

“The website was good to navigate and the shoes arrived promptly. However, when I saw them for real, rather than in the website photo, I wasn't really happy with the colour. The white leather upper had a blueish tone, so that it looked slightly greyish, especially in contrast to the laces, which were a creamy white. I raised this with customer services and they offered both a new pair of laces and a 10% discount.”

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Posted 7 years ago

ECCO Shoes is rated 1.9 based on 229 reviews