“If there was a 0 I would give it. Their system autocorrected the delivery address and put it as half delivery half shipping. Within 5 minutes of noticing I'd reported it fully. Nothing they could do, no refund no help, couldn't correct the address for SYMPATHY flowers. Absolute robbing in compassionate thieves. What company can't correct an address two days before delivery. Avoid!!!”
“Not worth 1 star even, ordered a mixed flower white bouquet for a silver wedding anniversary
A small bunch of multi coloured roses arrived.
All telephone numbers out of order, and no response from email.
DO NOT USE THIS COMPANY A TOTSL RIP OFF”
“If I could give 0 I would. The address was correct for delivery when I entered it then when I got my email confirming it had half the recipients address and the other half is my address. They will not change it. To make it worse these were sympathy flowers for a baby. I am disgusted. Avoid at all costs”
“If I could give zero stars I would. Took my money, never received my flowers. They do not answer emails and there is no contact number. They should be shut down. It's robbery”
“Absolutely awful flowers, £45 and the bouquet was no bigger than the size of my hand, could not actually believe it, I have never been so underwhelmed in my life.
Avoid like the plague, complained and was basically told to go do one!!”
“Ok so I have ordered twice from these the first time was on purpose the second time was by accident a tired morning after a night of no sleep…… both times the flowers have turned up delivered by DPD in a squashed box with no water the quality of the flowers were awful…. I highly recommend you do not order from them EVER!! I have now saved interflora on my home page so I NEVER make the mistake of ordering from e-florist ever again!!!!!! If I could have given 0 stars it would’ve still been to many.”
“The most pathetic bouquet of flowers I have ever received. Ordered tulips, for the price I expected big and good quality tulips. They sent me 3 substandard supermarket bunches tied together, poorly wrapped in plastic. Never again.”
“Completely wrong flower’s arrived to the door? I was so confused as well as my girlfriend because they weren’t even colour matched to what they should have been (Even tho they stated on the website they would do this even certain flowers where not in stock? The flowers where not even price matched as you can see from pictures it looks like all the left overs at the end of the day where thrown together and wrapped… I’m so disappointed as this was my first time ordering from Eflorist. Not happy with what I received whatsoever so I cannot recommend this company to anyone. Still waiting to hear back from customer service but by the sound of the reviews I will be waiting some time. Also this is another company that dosnt have a phone number to call customer care, the only way to contact customer care is texting a robot, which really isn’t customer care if I’m honest. Overall it’s been a terrible experience.”
“I was out when my box of flowers arrived the lid was open and buckled ,and flowers were squashed and lots of buds off, I suggest you put parcel tape over the opening,to stop this happening.”
“Substandard flowers. Survived only 3 days. Did not get the number of flowers I paid for. Tried to contact them on several occasions via different methods. Not one reply. Would never use or recommend this company. Save your money.”
“If THERE IS ANYTHING LESS THAN ONE STAR THATS WHAT THEY SHOULD GET
THEY ARE SOOOO UNRELIABLE PLS BEWARE OF MAKING ANY ORDERS FROM THEM . THEY WILL DISAPPOINT YOU WITHOUT AN IOTA OF CONSCIENCE . THEY LIED THAT THEY DELIVERED WHEN IN ACTUAL FACT THEY DIDNT . AND THEY KEPT SAYING THEY WILL UNTILL THE WHOLE CELEBRATION PASSED. NO DELIVERY . Pls pls beware this is a SCAM COMPANY DO NOT MAKE ANY ORDER FROM THEM. The PICTURES THEY SHOW IS FARRRRRR FROM WHAT THEY WILL EVEN EVENTUALLY DELIVER . Their website or adverts should be brought down and they should be prosecuted immediately.”
“No delivery no help from the company they took my money
Eflorist told me to contact the courier,their chosen courier not mine
Do not use this company they are dishonest”
“Very terrible experience.
The advert sounds great until you part with your money then it all goes sour.
As soon as the money is paid the information canges suddenly it might not be possible to deliver on your selected date, suddenly its not possible to cancel the order.
They don't send tracking details as promised.
The live chat they advertise doesn't exist.
You can't speak to anyone as they don't have a phone number.
There only point of contact is an email address that says it will take 48 hours to be answered.
The courier company they use is yodel and they delivered to the wrong address and they don't have a phone number either.
Just an email and live chat that can't contact themselves!!! They have to send an email to raise an issue.
Utterly useless and not too far away from being a scam.
Sending Flowers is supposed to make all involved happy but this company will turn a would-be happy occasion very sour.
Take my advice and look elsewhere”
“I had a delivery of flowers from my son in Australia a lovely surprise that fell flat as half the flowers were half dead&in2days had died so they went in the bin .Itried to phone customer services for4 days to no avail so wrote a letter&e.mail,was asked to send photo of the flowers but said l could not as they died &went in bin heard nothing else so wrote another letter with my phone number asking them to ring me Hevesy heard nothing
had to tell my son when he asked me about flowers never to use this company ever again
I will never ever use them and will tell all my friends to do the same
So be warned every one about using them!!!”
