Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.84

4.8 Rating 35,318 Reviews

97 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the new logistics partner! Got my last 3 shipments within 7 days! 10 stars!”

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Posted 9 months ago

“Great price. And delivery!”

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Posted 3 days ago

“Love the product. Only negative is the shipping carrier, which is probably out of your control”

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Posted 4 days ago

“On my blu nation rewards I have 11701 points and no one will show me how to apply those points when I buy from Electric Tobacconist. I spent $3000 last year and can't use my points. I cashed a bunch of them in for $5 couponds but no store would take them. What's up with all that? Can someone help me redeem my points toward my next ($300) order? God bless”

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Posted 1 week ago

Hi Robert, thanks for taking the time to leave us a review. We are not associated with the bluNation rewards program; this service is directly run by blu. The points/coupons are intended to be redeemed during the checkout process on the bluNation Marketplace website only. Unfortunately, due to circumstances beyond their control, the service is currently unavailable and they're actively working on solutions to bring back the bluNation Marketplace. For further information, we'd recommend getting in touch with blu directly. Best Regards - ET Team

Posted 6 days ago

“Good prices and fast shipping.”

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Posted 1 week ago

“Tell the shipping person that they must wait until 3:00 PM to make sure I will be at home. The order for me I just ordered on Jan. 4th tell the shipping person I won't be home until 3:00 PM. #ETUSA3772386-957”

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Posted 1 week ago

“Always satisfied”

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Posted 1 week ago

“the very best vape juice on the market!”

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Posted 1 week ago

“Great seller, great prices, frontdoor delivery there it nothing bad that I can say about you guys!”

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Posted 1 week ago

“The pds i received were dark in color. Half way through they started tasting burnt.”

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Posted 1 week ago

“very good just as described I'd recommend”

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Posted 1 week ago

“Delivery was quick. I am very happy with the product and the company. Thank-you I will be ordering from you from now on.”

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Posted 1 week ago

“Always easy to use and delivers are timely.”

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Posted 1 week ago

“Best thing I ever did! Love Juul”

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Posted 1 week ago

“Good company with fast service. I am disappointed that Vuse discontinued the rich tobacco flavor.”

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Posted 1 week ago

“I have been very pleased with your product and its accessibility.”

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Posted 1 week ago

“The website is easy to use and always has my product in stock.”

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Posted 1 week ago

“I have been vaping with Phil for 7 years, love it too much!”

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Posted 1 week ago

“I just want to say that I have been a customer since 2014 and I recommend too my friends that they should order from you. I mean I quit smoking cigarettes in the same time frame 2014. And I don't miss it at all. I know it's not the same but, I have saved alot of Money.”

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Posted 1 week ago

“TERRIBLE. It's been 16 days since order. It has been sitting in a town for the past 9 days. I WILL NEVER BUY FROM THEM AGAIN.”

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Posted 2 weeks ago

Hello, thank you for taking the time to leave us a review. We apologize for the delay in the delivery of your order. Our records show that you have already reached out to our team via the Help Desk, and we are awaiting further updates from the carrier. Please rest assured that we will contact you promptly once we receive any new information. Additionally, your order is protected under our ET 40-Day Package Protection for added peace of mind. Thank you for your patience and understanding. Best Regards - ET Team

Posted 1 week ago

“I did receive my order. And I'm sorry it took so long. I know the there's new regulations with your products. But I will still stay with your company. I love your products and nothing will change my mind . I'm so sorry that I'm inpatient, but in the end we all win.”

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Posted 3 weeks ago

Electric Tobacconist USA is rated 4.8 based on 35,318 reviews