Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,466 Reviews

97 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

Visit Website

Email:

www.electrictobacconist.support

Write Your review

Tell us how Electric Tobacconist USA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish we did not have to wait 30 days to reorder. I was and still am a chain smoker and the amount I can afford with each order does not last 30 days - especially when some of them are duds.”

Helpful Report

Posted 4 years ago

“I receive my orders in a timely fashion.”

Helpful Report

Posted 4 years ago

“Ship in a very reasonable time. Packing is ok, but could be better. Great selection of products. All in all Electric Tobacconist is much better than all the others I've tried, and is my go to for vape/pens etc.”

Helpful Report

Posted 4 years ago

“The electric cigarette is OK. However, the pods do not last very long for the amount of money they cost.”

Helpful Report

Posted 4 years ago

“Great customer service. Very easy to order on line.”

Helpful Report

Posted 4 years ago

“Good Prices, not great, but good.”

Helpful Report

Posted 4 years ago

“I only gave 4 stars because the pods leak and this issue has still not been addressed.”

Helpful Report

Posted 4 years ago

“The shipping was very slow from colorado to ohio (where i live) especially during the holidays, but this was not electric tobacconist's fault. Since i didn't receive my package after 19 days, they re-sent my order for free. They communicated with me well and i appreciate that.”

Helpful Report

Posted 4 years ago

“Good shipping.”

Helpful Report

Posted 4 years ago

“Good company but lately orders take way to long to get”

Helpful Report

Posted 4 years ago

“Always prompt delivery and excellent customer service”

Helpful Report

Posted 4 years ago

“You guys are great. But this latest delivery took so long that I ran out, and smoked tobacco ciggies. I will order again, though.”

Helpful Report

Posted 4 years ago

“I have been very happy with the company service until my last 2 orders. They have been taking 10 days to deliver. My current order was placed 7 days ago and still has not shipped. I am getting over frustrated.”

Helpful Report

Posted 4 years ago

“Pretty darn good company.”

Helpful Report

Posted 4 years ago

“SO FAR SO GOOD... IF YOU RETURN MY MONEY...”

Helpful Report

Posted 4 years ago

“Very good service. Will continue to order from them. Maybe could give coupons to me for what I buy seeing as how I am A repeat customer.”

Helpful Report

Posted 4 years ago

“Product was excellent. Service was great. However the 10+ days it took to arrive was no good. Usually arrives quicker.”

Helpful Report

Posted 4 years ago

“Normally, the items are delivered right away and packaged well. OTOH, this time and once before, not so much. They always tell you when it's on it way and give you a tracking number. I love that!! It ariived at a point a few miles from me on the 16th. It's now the 21st and nothing. It will come - it always does, and usually in a timely manner.”

Helpful Report

Posted 4 years ago

“Other then the top of the cap was broken and had to cut it was a hassle but the process and shipping times were excellent”

Helpful Report

Posted 4 years ago

“Haven’t got my new order yet,but have been pleased with the service and product . Been using for a few years now, like it better than actually smoking, though I still miss it. Happy holidays ,see you next year. The delivery is within 5 to 7 days,by both usps or ups.”

Helpful Report

Posted 4 years ago

Electric Tobacconist USA is rated 4.8 based on 35,466 reviews