Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,466 Reviews

97 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.”

Helpful Report

Posted 4 years ago

“The billing is very confusing in that the total price you see online is different from what you see on the sheet you get with your order. this latter sheet explains the reason for the difference and I'm not implying there's any deception or overcharging. It's just confusing. Although they have risen recently, the prices are consistently competitive, if not less expensive, than other vendors. Orders are processed quickly and the threshold for free shipping is relatively low. Even at the slowest level of free shipping, the orders usually arrive relatively quickly, sometimes quicker than expected.”

Helpful Report

Posted 4 years ago

“I really enjoy this product, and appreciate how quickly Electric Tobacconist USA gets my order sent to me, however, I was shocked by the increase in price. From 10/28 - 11/19 one cartridge pack went up a whole dollar. I can purchase in town for about the same price as your earlier charge but like the anonymity of ordering online. I will place an order today but would like to see cost go down or I'll resume to in person purchasing.”

Helpful Report

Posted 4 years ago

“Ordering is easy, prices are fair, shipping is always quick and on time. I do wish you carried the MyBlu menthol pods with less nicotine, but that won't stop me from continuing to be a loyal customer!”

Helpful Report

Posted 4 years ago

“I’ve been a faithful customer who orders twice a month for the last 2 years. The inventory to choose from is amazing. The shipping used to be always free with the amount I spent and I received my order within 3 days. My dissatisfaction currently is that I now have to pay $2.99 shipping otherwise my order takes 10+ days. Also, a discount code suggestion would be great for returning and long-standing customers.”

Helpful Report

Posted 4 years ago

“Electric Tobacconist is a good company with a lot of really good sales! I've tried a lot of the juice from them and don't have any real complaints (a couple are coil killers). My only issue is the tracking and I'm not sure if that's them or USPS. My priority mail order took over a week to get to me and the tracking didn't update for multiple days after the estimated delivery.”

Helpful Report

Posted 4 years ago

“awesome...but the price. which has increased multiple times, before and during the pandemic. why are they pricing this stuff comparable to tax laden combustible cigarettes, because they can???? garbage. it sure as Sht aint irony.”

Helpful Report

Posted 4 years ago

“I love the ease of use of the purchasing of my Georgia Tobacco Leap Pods. Electric Tobacconist makes it very easy to reorder and it usually comes pretty quickly. My only complaint is with the pods themselves. About half of the pods are faulty in one way or another. I've tried other flavors, and I don't run into the same problem with them, but the Georgia Leap pods leak or burn badly a lot of the time. I wish they would fix that... I love the flavor...”

Helpful Report

Posted 4 years ago

“Still haven't received them...”

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Posted 4 years ago

“I like the Leap products and have been using/buying them for well over a year. It would be nice if you offered a discount code, along with the multi-buy deal, to help offset the high excise tax attached to orders to some states. I started purchasing online because it was cheaper than retail and more affordable, but now (with the excise tax) they are just as expensive and unaffordable - especially for those of us who are on fixed incomes (SS/retirement). Sincerely, Sandra”

Helpful Report

Posted 4 years ago

“Good flavor”

Helpful Report

Posted 4 years ago

“Lots of things to choose from cheaper on most devices but there is a lot of selection that they do not have. But also very fast at shipping.”

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Posted 4 years ago

“Great products and fast shipping!”

Helpful Report

Posted 4 years ago

“Good delivery, but what happened to Anaheim?? Last 2 shipped from Denver.”

Helpful Report

Posted 4 years ago

“Easy to use wish they added coupons”

Helpful Report

Posted 4 years ago

“Fairly easy to use a little wish they had codes to get deals”

Helpful Report

Posted 4 years ago

“So far so good”

Helpful Report

Posted 4 years ago

“Great service and prices OK.”

Helpful Report

Posted 4 years ago

“I love this juice. The only reason it doesn't get 5 stars is I wish it had a stronger honeysuckle flavor. It is a great all day vape for sure.”

Helpful Report

Posted 4 years ago

“Very good customer service, good products.”

Helpful Report

Posted 4 years ago

Electric Tobacconist USA is rated 4.8 based on 35,466 reviews