Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,466 Reviews

97 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was prompt. The only issue is these pods seem to burn quicker than the others I have gotten. Utilized these on 3 devices, each burnt quicker than others in the past.”

Helpful Report

Posted 6 years ago

“Some of the pods do't function at all. either the unit defective or clogged that you can't use at all”

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Posted 6 years ago

“Pods were delivered quick and easy. The pods somehow were leaking when I started using it”

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Posted 6 years ago

“Better option cost wise to buy online. Only had 1 pod that hasn't worked. I wish there was lower nicotine option for more flavors available.. Good product! Thank you!”

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Posted 6 years ago

“I was expecting more berry flavor then artic you can't really taste the berries but just a hint of a taste thanks”

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Posted 6 years ago

“It’s a decent company that has great juice and discreet shipping. I wish they had larger juice selections and promo codes”

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Posted 6 years ago

“I use the original Fin system. I have purchased 5 new batteries in last 6 months. Only 1 of them works. They won't charge or only charge about 25%. New type battery seems to be the the problem. I will soon be out of ability to use your product. t”

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Posted 6 years ago

“Love the blue light warning for the battery level and seems to hold more juice. Only negative is it seems you have to hit it pretty hard to get anything.”

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Posted 6 years ago

“I was disappointed when I got my product. I like dealing with this company have had no issues in the past, but they advertise this e liquid was made in the USA. When I got it it was clearly labeled made in China. I try to stay away from products made in China for obvious reasons. I will still order from them but we'll change the product I order and confirm before I order where the juice is made.”

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Posted 6 years ago

“It lacks distinctive flavors. I purchased this juice hoping for more of an orange flavor as listed in the description.”

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Posted 6 years ago

“Wish you had a numer to call for customwr service issues”

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Posted 6 years ago

“The only problem I had was I ordered on the 6th of Feb and just received it on the 16th of Feb..”

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Posted 6 years ago

“My smok mod came in damaged, and I was double charged for my purchase. Was a large inconvenience.”

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Posted 6 years ago

“Shipping was quick and accurate. I won' be ordering from them again though. Their return policy is too rigid.”

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Posted 6 years ago

“Fast shipping but my Boulder E-juice order has some really old ones, one is over a year old. Their flavor is really harsh, not sure if it's because of this.”

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Posted 6 years ago

“I love Phix so far, no leaked just get the burn tasted sometime. No more Juul 85 percents of it leaked.”

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Posted 6 years ago

“the 1 battery is stuck in the njoy campact batt. charger , the other batt. is great.”

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Posted 6 years ago

“I bought leap to replace markten. i wish the cartridges were 1) not so slippery and 2) not black/silver. So easy to drop, slip out of pockets, hard to find in dark upholstered car. I put some white medical tape on mine and that does help. please add color and nonslip features. Also - i use menthol but device kit only comes with regular which is a waste of my money.”

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Posted 6 years ago

“Best prices. Free shipping.”

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Posted 6 years ago

Thank you for your great review! We work hard to ensure customer satisfaction with our competitive pricing and same-day shipping. We hope you continue to choose us for all of your future vaping needs! Best, Leonard Customer Care

Posted 6 years ago

“Mango Phix pods taste great, and don’t all taste burnt like the blue raspberry pods.”

Helpful Report

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,466 reviews