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Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

Write Your review

Some seams not closed properly
Helpful Report
Posted 5 years ago
I’ve purchased clothing and accessories on previous occasions and they have been great for material and size.Unfortunately, the dress I have returned for a refund was ridiculously small. Even though I ordered a 14 the label said it was M/L the dress was still far too small. Disappointing.
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Posted 5 years ago
Great dress, really comfy and a flattering shape!
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Posted 5 years ago
Over the moon with the black buckle boots I recently purchased. Have received lots of compliments. Looking forward to a spending spree on some new clothes from your site soon too. Highly recommend.
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Posted 5 years ago
Inexplicably long delivery times
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Posted 5 years ago
Fab in every way 😊
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Posted 5 years ago
Great quality and value for money.
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Posted 5 years ago
arrived quickly, good service. however colour is not what was expected. Website photo was completely different to the product. Not what I wanted, i will return item
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Posted 5 years ago
My red teddy bear coat arrived super fast and is beautiful, thank you Elsie's Attic x
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Posted 5 years ago
I love shopping at Elsie’s Attic; lovely clothes at reasonable prices, dispatched speedily. On this occasion, the top I’d ordered went out of stock and I had a phone call to ask me if I’d like an alternative colour or the item cancelled. Can’t fault the team. Keep up the good work please!
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Posted 5 years ago
Lovely material. Soft and warm and gorgeous coat
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Posted 5 years ago
I’ve now shopped with Elsie’s Attic a few times, and I have been very happy with both the clothes and customer service throughout. When returning items that have been the wrong size, a refund is received swiftly. I love the clothes and can only recommend shopping with them
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Posted 5 years ago
Great quality and fast service.
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Posted 5 years ago
Love this dress ! Its so comfortable and versatile . I dressed it up with a fancy scarf and boots ! I will definitely order again from Elsies Attic .
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Posted 5 years ago
Fantastic dress and great fit Very happy!!
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Posted 5 years ago
Their service is really good, the quality of the items is brilliant.
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Posted 5 years ago
Arrived quickly, very comfortable trousers and they look great
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Posted 5 years ago
Disappointed with the communication from Elsies Attic, my order said to allow 7 days for delivery but 10 days later there was no sign and no news. After emailing to ask they did respond very quickly explaining the delay, only for me to get a further email the next day saying one item would be refunded but no indication which item or why! The dresses were lovely and good quality when they arrived, but very disappointed with the lack of updates regarding delivery.
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Posted 5 years ago
Love everything here. The clothes are comfortable and great quality. I love shopping here and seeing what's new!
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Posted 5 years ago
The slouch trousers purchased are sooo comfortable. Love the colours and fit.
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Posted 5 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews