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Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

Write Your review

Lovely quality and very good customer service. Thank you x
Helpful Report
Posted 3 years ago
Big comfy jumper that covers my bum- just what I was hoping for. Washed easily!
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Posted 3 years ago
Love this shop. The hoodies are such good quality and with the cold weather recently I have been wearing my Christmas hoodies as they are so warm
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Posted 3 years ago
Love my trousers and hoodie
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Posted 3 years ago
Excellent delivery time and absolutely delighted with my purchases. Very good quality and something a bit different.
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Posted 3 years ago
Fantastic quality hoodie and excellent, fast service
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Posted 3 years ago
Good quality, and quick postage
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Posted 3 years ago
I ordered a hoodie for my daughter for Christmas. There was a bit of a delay, but I contacted the Customer support team and they sorted it out immediately (It was a supply problem,owing to Covid) and upgraded delivery to next day, free of charge. My daughter is absolutely delighted with her hoodie! Excellent customer service.
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Posted 3 years ago
Fantastic product really pleased, would order again
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Posted 3 years ago
Love the top. Good quality. Arrived in a few days. Would definitely recommend. I also have the happy hoodie and I love it.
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Posted 3 years ago
Very high quality clothing. Original and trendy. Comfortable to wear and suitable for all ages.
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Posted 3 years ago
When I first received my hoodie I loved it but very quickly it has become bobbly with lots of loose threads. This is after only 1 wash (not tumble dried) so I don’t believe it is worth the £39.99 price tag. Very disappointing ☹️
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Posted 3 years ago
I’ve got a pair of the slouch trousers and joggers. Great fit, (I’m a 14), super comfortable! Thanks very much xx
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Posted 3 years ago
Very prompt dispatch and delivery and from previous experience excellent customer service
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Posted 3 years ago
I love the clothes from Elsie's Attic - especially during lockdown as they look great and are comfortable. The quality can be a little hit and miss - sometimes seams aren't finished properly and I did have one top arrive with a hole in it which was a shame.
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Posted 3 years ago
Super cosy hoodie, love it!
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Posted 3 years ago
Excellent service. Quick delivery
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Posted 3 years ago
Fantastic purchases.. Really pleased with my two coats!!
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Posted 3 years ago
Unfortunately I had to return goods that I ordered as it was not what I was expecting. But the customer service and refund was excellent!! Will definitely order again!
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Posted 3 years ago
Excellent quality, excellent service
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Posted 3 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews