Etsy Reviews

"Appalling Customer Service and Unacceptable Practices\r\n\r\nThe customer service on this platform is utterly non-existent. When you encounter a problem, you are completely on your own. They consistently deny any involvement in cases, refuse to respond to inquiries, and offer nothing but copy-and-paste answers that clearly indicate no one is actually reading or engaging with your concerns.\r\n\r\nMoreover, this platform permits the publication of 100% defamatory content in reviews, which is a blatant violation of their own policies, including the Anti-Discrimination Policy, guidelines on Leaving a Review, Terms of Use, Creating and Uploading Content, and the Prohibited Items Policy. They allow buyers to abuse the Purchase Protection Programme, effectively protecting individuals who engage in criminal behaviour, even when it is clear and proven that the buyer is lying.\r\n\r\nCounterfeit items are flooding the marketplace, and despite numerous reports, there appears to be no interest in removing these fraudulent listings. Scammers are multiplying their shops, misleading customers with cheap, fake products, which severely reduces the opportunities for genuine businesses to reach their target customers.\r\n\r\nThe behaviour exhibited by this platform is entirely unacceptable. Their customer service is not only unhelpful but also appears uninterested in fulfilling the responsibilities for which they are compensated with your money. I strongly urge anyone considering this website to stay well away."

"I recently decided to dip my toes into the world of online selling and thought Etsy would be the perfect platform to showcase my unique designs with print-on-demand. Oh, how wrong I was! My journey with Etsy turned into a nightmare faster than you can say \"handmade\".\r\n\r\nWithout any warning or explanation, Etsy decided to suspend my brand-new seller account. I had just set up shop, uploaded my first listing, and eagerly awaited my first sale. I noticed a banner on my shop saying my account was suspended and that they sent an email with details, but I received no such email. When I submitted a case to get more information, they said my account can no longer be reinstated and provided no justification as to why it was suspended in the first place. Etsy provided zero clarity on what I supposedly did wrong. It's like being punished without knowing the crime. I tried to delete my account out of frustration, but I have to pay a listing fee for something that wasn't even live. They also have my personal banking details which I can't seem to delete. Who knows what they might do with that sensitive information? It feels like I'm being held hostage by a platform that couldn't care less about its sellers.\r\n\r\nEtsy's lack of transparency and accountability is appalling. It's not just bad business practice; it's downright unethical. My advice to anyone considering selling on Etsy: proceed with extreme caution. Your hard work and livelihood could be jeopardized at the whim of an algorithm or an overzealous moderator. In conclusion, Etsy isn't just a platform for artisans; it' a platform for frustration, disappointment, and feeling utterly helpless. Save yourself the trouble and steer clear of this scam of a website. There are plenty of other, more reputable platforms out there where your talents will be appreciated, and your rights as a seller will be respected. Etsy, you've lost a potential seller (AND BUYER) for life. Shame on you."

"I set up my shop last year after 8 years in the 3rd sector, through a global pandemic, eventually sold some of my art, shipped and added tracking only to have my shop shut and my balance stolen. 3 months in and I\u2019m still trying to get someone to reply to my endless messages on their platform. They ignore me and keep my money.\r\n\r\nAbsolutely awful business."

"My account was hacked and had little to no help from Etsy.\r\nI was unable to log in due to a 2FA being set up by hackers, I asked for help from Etsy and received irrelevant auto emails from Etsy.\r\nMagically the 2FA was removed and I was not informed but I kept trying to change my password over days and finally got in.\r\nI was left with fee's after a seller account was created and I appealed to get this removed and was denied. I now cannot delete my account because of the fees which I shouldn't have to pay.\r\nI highly recommend avoiding this company as there is little support for sellers\/buyers."

"ETSY IS SCAMMER\r\n\r\nI was working on Etsy last 3 years and last two weeks ago Etsy suspended my account for no Reason they didn't send me any warning email directly suspended my account and next day emailed me. has done a violation for the past three years I've been using it never did anything like that I followed their policy carefully and they suspended my account I appealed my appeal was rejected The guy named Freddy They have cheated me of 14,000 euros. i made the products and sent to my customer. My expenses were incurred. They refunded the money to the customer and my product also reached the customer. Then I went from Italy to Ireland to their office in Dublin. There was a person named Muhammad Sanaullah. He did not open the door, but I told him everything, he said call the customer center, I made so many phone calls, Etsy didn't pick my call. this is a huge fraud, Etsy is a scammer these people wasted my three years of hard work in a minute I request all of you please never to do business with Etsy, ebay and Amazon is better than Etsy, they don't cheat you like Etsy"

"I was skeptical at 1st but I wanted to give it a try, so I bought a purse. I was on top of the tracking and when it was shipped , then it shows delivered in another State. I mean, clearly the receipt shows my address why deliver it to lord knows where. . I will fight for my refund. ! I NEVER GOT MY PURSE!"

"I was skeptical at 1st but I wanted to give it a try, so I bought a purse. I was on top of the tracking and when it was shipped , then it shows delivered in another State. I mean, clearly the receipt shows my address why deliver it to lord knows where. . I will fight for my refund. ! I NEVER GOT MY PURSE!"