Etsy Reviews

Name: Etsy
Rating: 2.16

2.2 Rating 626 Reviews

28 %

of reviewers recommend Etsy

Company Reviews

Questions

Metrics

2.2

Based on 626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very wide range to choose from. Good communication from sellers Quick delivery.”

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Posted 5 years ago

“Organic Black Raisins I just received my order about 3 bags. It is wonderful quality, nice dry and clean. It is on time delivered to my house. I am Etsy old customer. This company is I turst company and from them ordered a lot my favorites. And the qualities is the best. I will order more and recommen to friends. Because no easy find this items and quality. Its the benifits is much to human body and protects the human livers....I loves it very much !”

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Posted 5 years ago

“Organc Black Raisins I Bought 3 bags and just delivered my house. Those black raisins is wonderful and very nice dry and clean. Its the benifits is much too. It is livers the protacters. I loves it too much. I will buy more. Because no easy find as likes it the quality. I will recommen to friends.....”

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Posted 5 years ago

“Lovely home made things. Great price and delivered fast. No hassle shopping. I will definitely be using more often”

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Posted 5 years ago

“I've ordered of here a few times now for birthday gifts and personalised things for myself, and have not been disappointed. I'm always wary of ordering online, but after reading many positive reviews i wasnt disappointed when i received my goodies. Would recommend to anyone”

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Posted 6 years ago

“Quality of supplies is great and shipping is fast!”

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Posted 6 years ago

“I love how small businesses owners can sell handmade items on here. I've had excellent luck with everyone I've ordered from.”

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Posted 6 years ago

“Fantastic site to buy direct from small producers”

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Posted 6 years ago

“I've been using Etsy for purchases I'd usually turn to the high street for, and have found it a very satisfying experience to buy hand made goods from their makers rather than mass produced items. Website is clear and easy to use.”

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Posted 6 years ago

“Wonderfully creative products with fast shipping and good customer service.”

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Posted 6 years ago

“Lovely products”

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Posted 6 years ago

“I really love Etsy, i find it much better that eBay for unique items and high quality goods, also the amount of people who sell tailored goods is a great plus. As a seller on Etsy i also find it much more attarctive to have my business here, i get a lot of dedicated customers who look for high quality handmade goods. Billing is simple and fees are lower than eBay. listing is easy, but sadly combined shipping is a bit of a nightmare, if that was more customisable then it would be the best selling platform out there in my opinion.... Still is my favourite though.”

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Posted 6 years ago

“I have found lots of lovely handmade gifts here perfect for Chrismas presents”

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Posted 6 years ago

“They always have what I'm looking for and what I need!”

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Posted 6 years ago

“I order lots of items through Etsy. Most of the sellers are very responsive to questions and I usually ask for something to be tweeked slightly to make it more personal, that's the joy of dealing direct with the maker. It's always my go to sight for that something special.”

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Posted 6 years ago

“Great site and individual sellers that I have used have been super”

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Posted 6 years ago

“They have everything. It's great.”

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Posted 6 years ago

“I love this website highly recommend”

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Posted 6 years ago

“Quality stickèrs with quick delivery!”

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Posted 6 years ago

“Very Happy! GREATEST selections, have the unusual gift selection. Good Service”

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Posted 6 years ago

Etsy is rated 2.2 based on 626 reviews