Login
Start Free Trial Are you a business?? Click Here

Etsy Reviews

2.2 Rating 626 Reviews
28 %
of reviewers recommend Etsy
2.2
Based on 626 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Write Your review

Etsy 1 star review on 14th April 2025
Alvaro Klein
Etsy 3 star review on 9th April 2025
Mk
Etsy 1 star review on 25th January 2025
Anonymous
Etsy 2 star review on 21st January 2025
Evelyn
Etsy 1 star review on 18th October 2024
Alex N
Etsy 1 star review on 17th April 2024
A M
Etsy 1 star review on 7th March 2024
Mischa Pearson
50
Anonymous
Anonymous  // 01/01/2019
I've been using Etsy for purchases I'd usually turn to the high street for, and have found it a very satisfying experience to buy hand made goods from their makers rather than mass produced items. Website is clear and easy to use.
Helpful Report
Posted 6 years ago
Wonderfully creative products with fast shipping and good customer service.
Helpful Report
Posted 6 years ago
Lovely products
Helpful Report
Posted 6 years ago
I really love Etsy, i find it much better that eBay for unique items and high quality goods, also the amount of people who sell tailored goods is a great plus. As a seller on Etsy i also find it much more attarctive to have my business here, i get a lot of dedicated customers who look for high quality handmade goods. Billing is simple and fees are lower than eBay. listing is easy, but sadly combined shipping is a bit of a nightmare, if that was more customisable then it would be the best selling platform out there in my opinion.... Still is my favourite though.
Helpful Report
Posted 6 years ago
Ive been a member for a few months, and everything is not all it cracks up to be, Lots of sellers (Over Charging) for vintage items. So please shop around. Saw some candle sticks today £114. Being sold as 1920s Antiques, when in fact past times made them in "2005. Shocking and worth a £5/£10 at the most, Would like to see improvements like a warning button to warn others of fakes. Also bought a egg pot" Description says NO CRACKS OR CHIPS, and seller don't except returns. Item had more chips in it than a cookie! Some sellers take weeks to post also" one seller couldn't be bothered to post asap as they had a hangover and said would deal with it in a few days!! , and some over charge a great deal on postage! But leaving feedback" often puts you in danger of abuse by the seller so reluctant to make public as sellers try to make out its you! that's the guilty one. A lot of items are SOLD" but seller still listing the item?? once you by you get a sorry its sold!!! Having said that bought some lovely items and some sellers take care to pack and post quick! and are friendly and easy to talk to. Would like to sell on there but they don't offer paypal to sellers. So some good some bad things to say.
Helpful Report
Posted 6 years ago
I have found lots of lovely handmade gifts here perfect for Chrismas presents
Helpful Report
Posted 6 years ago
They always have what I'm looking for and what I need!
Helpful Report
Posted 6 years ago
I order lots of items through Etsy. Most of the sellers are very responsive to questions and I usually ask for something to be tweeked slightly to make it more personal, that's the joy of dealing direct with the maker. It's always my go to sight for that something special.
Helpful Report
Posted 6 years ago
Great site and individual sellers that I have used have been super
Helpful Report
Posted 6 years ago
They have everything. It's great.
Helpful Report
Posted 6 years ago
Nice plant potss
Helpful Report
Posted 6 years ago
I love this website highly recommend
Helpful Report
Posted 6 years ago
Quality stickèrs with quick delivery!
Helpful Report
Posted 6 years ago
Very Happy! GREATEST selections, have the unusual gift selection. Good Service
Helpful Report
Posted 6 years ago
Fantastic selection of products from a wide range of sellers
Helpful Report
Posted 6 years ago
I love the variety of stores and products that are on their site! I love getting personalized items as well as their wacky teacher shirts!
Helpful Report
Posted 6 years ago
delivered my order very quick
Helpful Report
Posted 6 years ago
I think that Etsy is a great cite to use for CHEAP online shopping. You need to be careful what you order sometimes and really read to make sure that’s what you’re going to get. Be overall I love Etsy and use it often!
Helpful Report
Posted 6 years ago
Ordered a Christmas Eve box very happy with my purchase.
Helpful Report
Posted 6 years ago
My purchase arrived on time and was just as shown on their website.
Helpful Report
Posted 6 years ago
Etsy is rated 2.2 based on 626 reviews