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Etsy Reviews

2.2 Rating 616 Reviews
B-
Happiness Grade
B-

Customer Service - Good

73.58%
Industry Average
Chuffed my package has arrived 2nd class in 2 days. Smashing service Will use again. Punch and pickle. Thanks a lot Paul x
posted 1 year ago - Maggie Coy
I've bought a lot of goods from these guys and the service has been very good
posted 2 years ago - Giles Middlemass
Received my products, earrings & plant pot promptly, next day delivery from Pipitcrafts, Holmfirth. Excellent , reliable service!
posted 2 years ago - Penny Jackson
I bought the personalised family tree My order came within a few days ,even after I emailed to add extra people on When it came I realised there was one person missing .totally my fault.i emailed them they got straight back to me and sending the personlised heart out to add to my tree Customer service is second to non Excellent service through out I would recommend this company and without a doubt I will be making more purchases Donna
posted 2 years ago - Donna Davies
Professional service, lovely person and well made hand-knit items, will definitely shop again!
posted 3 years ago - Anonymous
Etsy is great as a buyer great variety og shops but as a seller if theres an issue with your account customer service will not,help. They regularly close stores and give no,explanation even going as faras telling you to cease contact in support messages and to hang up on you if you call.
posted 3 years ago - Anonymous
Excellent service five star goods cant do better for magical candles
posted 3 years ago - Rudolph rednose
I also sell handmade items on Etsy -- and as I provide great customer service, so far so good.
posted 4 years ago - Anonymous
Glass items were received in excellent condition, prompt delivery. Very satisfied with their service.
posted 4 years ago - Milton E Morales
Wonderfully creative products with fast shipping and good customer service.
posted 5 years ago - Hannah Mae pestell