“Absolutely disgraceful company! Customer service is non existent and the little contact I have encountered with them has been helpful. I have emailed them several times asking for the order I bought for my young grandson and have been told it’s lost at a couriers & they can’t help any further. I’ve asked for my money to be refunded and they are now just ignoring my contact. I cannot stress how dissatisfied I am with the company and now have to pursue a refund with my bank. THEY TAKE YOUR MONEY and DO NOT SUPPLY the goods!! Beware”
“Most disastrous service ever.
The acknowledgment from Fanatics for my complaint took three emails and two tweets. They still haven’t refunded my money for the transaction that was made more than two weeks before. It’s been more than week since they accepted that i did not receive my order.”
“Horrible service was told my order did not go through so I did it again to receive two of the exact same orders then they charge you 10 to send things back. The size on the sweatshirt was suppose to be a medium women’s it fits my daughter so I called they credited me for my double order shipping to return but won’t credit me on the kids size saying I need to look at the size chart which clearly says it should more than fit me. So that’s my fault and I lose 10 bucks what a damn joke never ever again will I order from this place!!!”
