Farfetch Reviews

Name: Farfetch
Rating: 1.50

1.5 Rating 305 Reviews

12 %

of reviewers recommend Farfetch

Company Reviews

Questions

Metrics

1.5

Based on 305 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Farfetch made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery via DHL and a fantastic range of high end products from across the globe”

Helpful Report

Posted 7 years ago

“Top service all round and extremely well packaged 5 stars farfetch thank you !”

Helpful Report

Posted 7 years ago

“a lot of chooses”

Helpful Report

Posted 7 years ago

“Great! Delivery in time”

Helpful Report

Posted 7 years ago

“I ordered a YSL dress and it was delivered in just 3 days! The site is truly professional, efficient and carries great brands”

Helpful Report

Posted 7 years ago

“GREAT EXPERIENCE!!! PROFESSIONAL Team!!”

Helpful Report

Posted 7 years ago

“they have wide rnage of brands, better photos with models wearing the items and good info of size / measurements.”

Helpful Report

Posted 7 years ago

“I am Farfetch fan. Very good shop, very lot products, very good prices and extreme fast shipping.”

Helpful Report

Posted 7 years ago

“This is the best website to buy the best brands around. Always a great service. Never any hassle.”

Helpful Report

Posted 7 years ago

“Global shopping from the comfort of my armchair!!”

Helpful Report

Posted 7 years ago

“Great prices and choices”

Helpful Report

Posted 7 years ago

“Great service, very quick shipping”

Helpful Report

Posted 7 years ago

Farfetch is rated 1.5 based on 305 reviews