Farfetch Reviews

“ They lost my shoes and when I contacted them I was told that they were delivered. They sent me the delivery proof and it was signed by someone else and the name given was not mine. After the investigation they denied the reimbursement saying no matter who got the package, it’s not their responsibility. I’m going to report it to the police. ”

“ Complaint to Farfeth and Fedex at the same time because they dealt with delivery. ”

“ 00, contacted customer service and they said they have proof of delivery with my name misspelled. ”

“ The order process was easy and delivery quick. ”

“ Given the circumstances, they should have at least offered a partial refund for this terrible experience, or give me back my free delivery option since I had to return the item. ”

“ Consequently, I finalized my purchase on December 17th, with a promised delivery date of December 27th, a 10-day delivery window that seemed reasonable for European shipping. ”

“ Farfetch's delivery policy with FedEX needs alternatives. ”

“ It was my partner's birthday and the gift date would be past 14 days of delivery. ”

“ DHL Didn't follow my delivery instructions and left the package at the door instead and sent me a blurry picture as proof of delivery. ”

“ On the day of the pickup came the delivery man who picked up the parcel for return. ”