Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,835 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New sales every week and I'm running out of money. But I have no regrets! Everything's been worth it so far. Thanks a lot, FASHION NOVA.”

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Posted 4 years ago

“Fashion nova provides better services than other online shops I have visited before. I am satisfied with the delivery and the items are super cool. The fabrics are so soft ad very comfortable when worn.”

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Posted 4 years ago

“For a long time now, FN's been true to the brand of service they commit themselves into. They've got my kind of jive, too. Everything's hip and classy. Nothing's overpriced nor underpriced. It's great stuff.”

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Posted 4 years ago

“What I love about Bohemian ensemble from last weekend was the minute details to the design. FN's attention to details with their clothes are just amazing..”

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Posted 4 years ago

“Shopping at Fashion Nova is like getting my soul back from the pit of non-existence. My fashionable ego is back and it's being fed with these marvelous pieces from Fashion Nova. And for that I am grateful. Keep the good stuff coming, Fashion Nova.”

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Posted 4 years ago

“I can't stress enough how important on time delivery is for me. I get no delays whenever I buy here at Fashion Niva and that has always fascinated me. I love the services here more than any other shops online.”

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Posted 4 years ago

“The sizing chart here at FN is really fascinating. None of my newly ordered pants are a size too tight. They're all perfect for my fit.”

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Posted 4 years ago

“DO NOT ORDER!! Rude customer service!!! What kind of company doesn't do refund or cancellation especially if they didnt take money out my account. All they care about is a penny. never ordering from them again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 4 years ago

“No Refunds and cancellations!! I made one mistake on not putting the coupon and they couldnt even modify it for me. I had to repurchase the whole cart and call them back to then cancel my first order. They DONT MAKE IT EASY!!!”

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Posted 4 years ago

“I have been addicted to checkered-patterned tops and pants for a month now and I'm still not done with it. I currently added two pieces to bag from this shop and will be expecting them on Monday next week. I hope they'd be as lovely as the ones I got before.”

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Posted 4 years ago

“Fashion Nova pieces are in the current fashion trend and it couldn't get any better than that. They're fairly-priced and the material used is very cool to the skin, too. They're comfortable and are worth every penny invested in them.”

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Posted 4 years ago

“Lost order wen delivered they say they can do anything about it”

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Posted 4 years ago

“I just received the most gorgeous piece of black mermaid gown I have ever laid eyes on. Thank you so much, fashion nova! This is stunning.”

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Posted 4 years ago

“They deleted my reviews .. bad twice experience . They force you to pay return shipping but the items not as the discription different from picture . If i return it i will get a store credit and i will pay shipping for anything under 75 so dont waste your money”

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Posted 4 years ago

“It is quite exciting to be getting my packages from fashionnova today. I am looking forward to my sunday dresses and new glass sandals.”

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Posted 4 years ago

“Delivery was super quick and my items are placed quite neatly. It's no wonder my mum love to order from this shop. Thanks, Fashion Nova”

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Posted 4 years ago

“I am so obsessed with the new green belt I purchaed from FN last week. There is something magical with it. I am so happy to own such a weird piece of accessory.”

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Posted 4 years ago

“I can't believe I haven't discovered fashionnova for years. I only heard of it a few months back and it is such a waste. I could have saved loads of money and still get quality pieces shopping here. Definitely for keeps.”

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Posted 4 years ago

“My order says it’s delivered and it’s not Even my address. I try to contact them, but they didn’t even reply my concern. They don’t have respect for their customers. I will not spend any money for fashion nova ever again.”

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Posted 4 years ago

“I went to make a purchase using the %50 off of the website. It showed me my total with the discount added to it and once I confirmed my purchase it charged me full price I wrote to customer service letting them know what happened and they said they couldn’t accommodate me. All I’m asking for is %50 refunded to me as my checkout said!! PLEASE BEWARE before buying they have all these tricks including a glitchy website. DO NOT BUY from them because if anything goes wrong they will say it’s not their problem and give you a percent off that by the way expires in less than a month (I just made my purchase last night) This was my FIRST and LAST time purchasing from them as there are plenty of other companies who would appreciate your hard earned money. AVOID THE BS!!”

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Posted 4 years ago

Fashionnova is rated 2.0 based on 2,835 reviews