Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,835 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods are really nice and reasonably priced. The lineup is very classy and chic. The service is also really good - the delivery is quick and the customer care personnel are really helpful. Thumbs up.”

Helpful Report

Posted 5 years ago

“I am in love with the jean collections. I purchased two pairs yesterday and awaits their arrival two days after. I got 5 more in my closet. I have been a fan and a hoarder for a month now. Glad I discovered this brand. Happy me.”

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Posted 5 years ago

“My items have been in transit since the 6th march 2019. Its 1st april where are my item's? I think the tracking numbers fake i got scammed”

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Posted 5 years ago

“I'm one of those buyers who benefitted the 25% discount on lingerie. My man has no complaints. Thanks a lot, fashion nova!”

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Posted 5 years ago

“Hi! I just came to say I saved up enough this time to garner that free shipping promo on your website ad. Can't wait! Haha”

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Posted 5 years ago

“I appreciate how fashion nova tailors their website photos to appeal to women of all shapes and sizes. I love how the photos show dresses complimenting their figures. It shows so much power for women, and I support that.”

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Posted 5 years ago

“I bought a blue hoodie for my boyfriend here and he loved it! Thank you, fashion nova! Will definitely recommend you to my friends.”

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Posted 5 years ago

“As a fan of swim wears, I am proud to recommend the one-piece collection from fashion nova. The material just compliments your figure! You should try and see for yourself.”

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Posted 5 years ago

“I am a regular customer of this brand. Shopped online for years now. I keep coming back because of how easy it is to set up my wardrobe. Their website is a great avenue to shop with friends - it's easy to use and the items are cheap yet classy. Plus they always have great specials. Great, great brand.”

Helpful Report

Posted 5 years ago

“The customer service was outstanding, fashion nova team made me feel very special. I actually found two wonderful outfits online and couldn't be any happier. So thank you, thank you, thank you from the bottom of my heart. Fabulous shop and lovely staff.”

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Posted 5 years ago

“One of my favorite online shops! The clothes are beautiful, I can always find something special. Love it. It's affordable, stylish and they have great customer service. Awesome shop.”

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Posted 5 years ago

“Best place to shop for unique styles and the most helpful staff on the planet! Love the brand and the insight slacks. Not to mention the fast transactions and delivery. I always walk away with something special after shopping at fashion nova.”

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Posted 5 years ago

“If you're looking for great clothes that you don't see anywhere else, this is the shop to beat. Their pieces are so divine. Everything just seems to fit the other. I love them! Thanks, FASHION NOVA.”

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Posted 5 years ago

“My sister got me white Sunday dresses here as a random present. It didn't quite fit my size so I tried to contact fashion nova's support care team. Luckily, they have this return policy, and I was able to exchange the dresses for a size that actually fits me!”

Helpful Report

Posted 5 years ago

“I'm the type of person who gets easily excited whenever I see cute dresses that are up for grabs! Shopping online just brightens up my day and fashion nova just gives me a great experience. The website is so organized and the colors are just so fab! I like it a lot!”

Helpful Report

Posted 5 years ago

“I bought three jeans on sale this weekend and it arrived on my door around 9 in the morning on Monday. At first I was so happy for the fast delivery, but then I noticed the package contained only two pair of jeans. I contacted customer support and they said they'll ship the last pair of jean I purchased by Friday. And true enough, it arrived on my porch Friday morning. Soooo great!”

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Posted 5 years ago

“Honestly, I think fashion nova is such an underrated brand. A lot of the pieces are so nice and trendy, yet only a few seems to talk about it. I don't understand where the hate is coming from. This brand is amazing! More power to you guys!”

Helpful Report

Posted 5 years ago

“Thanks a lot fashion nova for the discounted silk dress I got last week! I can't believe I bought 8 pieces for just $250. The quality did not disappoint, can't wait to wear them all! I'll definitely recommend your brand to girls I know. A lot should know about fashion nova more!”

Helpful Report

Posted 5 years ago

“I bought a black laced dress at FN last week and it sure did me good! A lot of people at our company party complimented my look. They asked me where I bought it and I recommended them your brand. I hope this gets a lot more love!”

Helpful Report

Posted 5 years ago

“Perfect for gifts! I purchased three floral dresses here for my best friend's birthday last month and she absolutely loved it! I'm currently looking around for good finds to keep. Nothing but love for you, FN!”

Helpful Report

Posted 5 years ago

Fashionnova is rated 2.0 based on 2,835 reviews