Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,835 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great online shop with fantastic deals. The fabric used are so comfortable and the quality is high end. FOR A CHEAPER PRICE. At first I thought it was a scam. I mean, come on? So I tried it. I was pleasantly surprised on how things turned out. I will make sure my friends hear the word. Thank you!”

Helpful Report

Posted 5 years ago

“Absolutely love this store - style is on trend and pieces are very chic. I ordered a pair of loafers and sweat shirt last week and I'm comfortably flaunting it around the house. I just love how comfortable I get with the pieces you put up. Will probably add some more sweaters on the bag later. Thanks, fashionnova.”

Helpful Report

Posted 5 years ago

“Amazing shop, lots of varying choices and the support care team really, really helpful. I will definitely shop back and will recommend to all my friends and family. I think this store is great.”

Helpful Report

Posted 5 years ago

“Had a great time browsing on your new holiday collections. Fantastic service today. I ordered two red dresses for the occasion and they're already on its way to me. Glad I got to talk to the customer care operators, they're such huge help and are surprisingly friendly. Good job.”

Helpful Report

Posted 5 years ago

“This shop is not like any other online shop. I get compliments on everything I wear from the collection literally every time I wear them! Fashion nova amazes and inspires me and I am incredibly happy that you're my go-to shop in need.”

Helpful Report

Posted 5 years ago

“I had a wonderful online shopping experience. The ease of the website buttons just send me from one category to another. The styles are great and very chic, it suits my taste. I have already added some items to bag. I'm so excited to get them - I got two pieces of tank tops and a Bohemian dress for this weekend's beach party. Can't wait!”

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Posted 5 years ago

“Great price and fit! I even found out that I can get in a size smaller due to the convenient size charting. This shop is amazingly great! They even have great fashionable clothes for the curvy ladies - and at a reasonable price.”

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Posted 5 years ago

“I think this brand is great, the styles are great and sizes fit women of all sizes. This shop has got it right - affordable and trendy clothes, fast transaction and delivery great service! Love everything about this shop.”

Helpful Report

Posted 5 years ago

“I alway find an outfit for different types of occasion when I visit your website. It's so easy to place an order and add items to bag. The customer service staff are also a lovely help! I'm so glad that your shop exist - I get to pamper myself with your items. I'll always come back for more.”

Helpful Report

Posted 5 years ago

“I'm so pleased with the bottoms I purchased as a birthday present for my sister. It was a lovely fit and of very good quality for a reasonable price. She loved it too, btw. Your shop is a blessing. Thanks”

Helpful Report

Posted 5 years ago

“Finally, a place for fuller women like me in trendy styles. It was my first time ordering last week, and I just placed another order today. Am extremely glad with my purchases last time. thank you so much, FASHIONNOVA”

Helpful Report

Posted 5 years ago

“Just want to let you know that I love your site and the quality of service is great too. I recently ordered an item that was sadly out of stock, so I tried contacting the customer services and they told me they'll try to check the stocks again and came back to me with one! It's of a different color but I took it! Great shop, lovely services. Kisses!”

Helpful Report

Posted 5 years ago

“The apparels on this shop are so cozy! I've purchased 2 bonnets and a pair of jeans last month and added two sweaters just last Christmas. The styles are cool and very convenient. The delivery's prompt and items are well-packed.”

Helpful Report

Posted 5 years ago

“I was surprised at how uncomplicated it was to use the FN website. The whole thing just reeks of vibrance and great deals. I can honestly spend hours on the website just looking through the collections. FN has also got super quick delivery.”

Helpful Report

Posted 5 years ago

“I ordered bulk clothes last week and got delivered earlier than expected. Thank you for tending to my request last last weekend. The blouses were divine, and my girlfriends loved it. You are amazing, FN!”

Helpful Report

Posted 5 years ago

“Big shoutout to my friend for recommending me this brand. Ever since my first shopping experience, I have owned 6 pieces to date. The items are of quality, very affordable and comfortable to wear. Thanks FN.”

Helpful Report

Posted 5 years ago

“The customer support has been wonderful in answering my queries. The delivery was very quick, too. The items are surprisingly comfortable. I just got my delivery this morning and I enjoyed unwrapping the items and trying them on.”

Helpful Report

Posted 5 years ago

“First of all, all of the five star reviews are obviously fake and written by review bots. If you are going to pay a company to spam sites with fake reviews, at least don't do it all on the same day with language literally no-one would use. IMO. Anyway- real review here, Fashion Nova sucks. Their clothes are awful, horrible quality, they don't last past two washes, horrible return policy- they don't even look like the pics. Don't bother,”

Helpful Report

Posted 5 years ago

“What to improve? Well I guess the brand is good as it is. I am quite impressed with the quality of clothes they sell and the quick delivery of my packages. The customer care team is also very friendly and professional. Every item in this brand is superb. I love the jeans, most especially. Keep it up.”

Helpful Report

Posted 5 years ago

“With no miss, my packages always get delivered on time. I'm always excited everytime I see my deliveries on the porch. My items fit me so well and they're so comfortable to wear. You guys are great.”

Helpful Report

Posted 5 years ago

Fashionnova is rated 2.0 based on 2,835 reviews