Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,835 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and friendly customer support - would shop again!”

Helpful Report

Posted 5 years ago

“On time delivery and quality products! I like that they’re particular with the services they render, makes me want to buy some more in the coming months.”

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Posted 5 years ago

“It’s so hard to find good quality of clothes at an affordable price these days, but when I came upon fashion nova at a friend’s recommendation months ago, I just couldn’t get enough of their pieces. Plus, it’s within my spending price range! I just find it really cool and convenient, you should see for yourself.”

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Posted 5 years ago

“I am a collector of clothes and textiles. That is a passion. This floral top meets all the criteria of something treasured from times past. I am so happy with what I got!”

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Posted 5 years ago

“I saw a review from another petite person who said the canopy jeans runs small, but in my case it ran true to size. It’s a very flattering and easy to wear for any occasion.”

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Posted 5 years ago

“I’m here to write a review on fashion nova’s delivery service. I would just like to point out that they have a wonderful service. I appreciate getting all my orders on time. Keep up the good work!”

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Posted 5 years ago

“Purchase over $80 and was soppose to recive items in 2 day shipping it took fashion nova more then 2 weeks to shipp the items which Is false advertisement on the shipping”

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Posted 5 years ago

“It’s been more fun at work ever since the other ladies and I decided to change our dull wardrobe into something more ourselves, more stylish, yet still office-appropriate. We look forward to work now just to see each other.”

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Posted 5 years ago

“I’ve had the passion for fashion ever since I was a little girl and Fashion Nova is my favorite shop. They have great looks and even better functionality in regards to clothing. Plus I like that they’re affordable. That’s the most important part.”

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Posted 5 years ago

“I don’t know how fashionnova trains their employees but they’re doing good. Their customer service is really helpful and their overall attitude is pleasant. They take care of customers well.”

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Posted 5 years ago

“I believe that fashion nova’s wear to work collection has helped me to work better because for me, there’s no greater feeling than knowing you’re working hard, making money, yet you still look good.”

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Posted 5 years ago

“My lips now have this natural pinkish tint to them ever since I’ve been applying fashionnova’s lip mask. I sometimes don’t wear lipstick on purpose so people would notice that I don’t need them anymore.”

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Posted 5 years ago

“I have been going to a mommy club and I have influenced all my new friends to shop at fashionnova. Now we’re a bunch of hot, stylish pregnant ladies who don’t let the bulge bother them.”

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Posted 5 years ago

“Fashion Nova delivers all your items properly and carefully, aside from delivering on time. They also never forget to give you a heads up so you don’t panic and your schedule isn’t disturbed.”

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Posted 5 years ago

“For a strong woman look, just visit FN’s babe with power collection. I has everything from tomboyish looks, to sassy independent women look. I personally like the distressed jeans and graphic tops.”

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Posted 5 years ago

“FN’s new section, material girl, is full of great girly clothes that are perfect for city girls who love to look chic, stylish, and isn’t afraid of the spotlight at all.”

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Posted 5 years ago

“Fashion Nova’s shapewear shorts has helped me out big time. My bestfriend wanted me to wear the body-hugging dress she got me but I was too ashamed. The shapewear shorts held back fat from my tummy, waist, abdomen, and thighs.”

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Posted 5 years ago

“I don’t have to panic when knowing which clothes I should wear and which outfits go together because fashion nova is always there, preparing my next outfit or telling me which matches with which. This is the most relaxed that I could get. Phew.”

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Posted 5 years ago

“Worst customer service experience ever! It's been more than a month since I made my order and I had neither got any clothes nor my money back. I have ordered from many online stores but never had such a bad experience. 10 days after my order has been processed I sent a message to the customer service asking about it's location, the reply was that the delivery time could reach 30 days and I should wait. A week later I sent them another two emails and they finally gave me a tracking number so I could call the delivery company. After a short talk I was told that the package was sent back to the sender, the reason was that my phone number was not provided so they couldn't reach me and FashionNova asked them to return it back. Even though I had provided my phone number and I had even subscribed for tracking messages I also contacted them many times during which time my package had arrived but they didn't even bother checking this out. Another upsetting thing was the communication with the customer support, I had the feeling I was never understood and never felt sympathy. The mistake was theirs and not mine and they didn't even admitted it nor apologised, this is what pisses me off the most.”

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Posted 5 years ago

“My squad and I wanted the same shirt but different color but stores don’t work that way anymore. When I saw Fashionnova and saw how they have so many different colors of each outfit I knew we could find a good one for our squad. Squad Goals!”

Helpful Report

Posted 5 years ago

Fashionnova is rated 2.0 based on 2,835 reviews