Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,835 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every piece of clothing I buy in FN is worth the investment. I trust this brand for months now. I get quality items for cheaper prices. The delivery's great and prompt. Good job.”

Helpful Report

Posted 5 years ago

“Fashionova is the most difficult company to get hold of, I live in the UK, i had ordered a few clothes, i did not like the style and so i have returned it. it has been over a month and i have not heard anything. and when i emailed them to enquire they said they had no receipt of the returned items. They were unhelpful and clearly just want to take your money.”

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Posted 5 years ago

“Grab a hold of me or I can't stop shopping on your site! You are serving me apparels that I would die to own. Your pieces are of the highest quality - I love them all! Plus the packages are sent so fast. I need to keep up! Thank youuuuu.”

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Posted 5 years ago

“I am extremely happy buying at your shop. I get chills looking at my packages. I love the pieces so, so much. I couldn't thank you enough, FN! Keep them coming.”

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Posted 5 years ago

“I just had my first delivery last friday. I personally love the packaging and the other fine little touches. All items were very suitable, did not and will not return any item. Will definitely be ordering again.”

Helpful Report

Posted 5 years ago

“Theparty clothes are so entertaining. The website is so convenient - an easy way to shop at home and catch up with your girlfriends. It's great having all of the clothes lined up in one category and then being able to appreciate your packages a day or two after. Great job, fashionnova.”

Helpful Report

Posted 5 years ago

“There are a lot of things I love about FN and I'd probably get lost writing it down. This brand has a great range of items, outfit suggestions, photos of plus size models, and beautifully packaged products. I literally find something every single time I visit this shop.”

Helpful Report

Posted 5 years ago

“I love how most of the side notes on the website are personalized. The descriptions are so catchy and I find it really fun shopping with your brand. My package will be arriving this weekend. Crossing my fingers!”

Helpful Report

Posted 5 years ago

“This brand has nothing to improve. Fashionnova have the best items tailored for everyone. Great service, cool website. Simply an amazing shop.”

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Posted 5 years ago

“I just have to say, your website is fabulous! This shop is the first online I shop I came upon that allows me to choose at ease which model to look at and that I can ask for more lines and create my own style file. I have had such a wonderful experience shopping with you over the weekend and will recommend to all of my friends. All the best.”

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Posted 5 years ago

“I believe I am a satisfied buyer of this brand. I can't think of any way you could improve your service. My package arrived promptly with a lovely message on it and wrapped wonderfully. I love my new jeans and will be visiting your site again.”

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Posted 5 years ago

“I just want to say thank you for my great shopping experience. My purchases arrived today and I can honestly say I have never received an online order packed with so much love. Great clothes and well priced. I definitely will shop with you again.”

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Posted 5 years ago

“FN truly knows how to make a simple delivery a delight. I have been a constant buyer for months now and I never regretted fashion nova. I am very happy with my purchases and the efficient delivery is such a turn on. Found the reviews on your site very helpful, my items all fitted! I will certainly order again.”

Helpful Report

Posted 5 years ago

“This brand is simply amazing. I ordered a pair of jeans last weekend and when it arrived, it seemed to have lost a button. I contacted their customer support and they responded fast! My item was replaced two days after. It's amazing. Thanks, FN.”

Helpful Report

Posted 5 years ago

“I just have to say,I find your service second to none - it is truly fantastic! I even have used your kind of service as an example to complain to another online shops that I visit as to how things can and should be done. Great job, two thumbs up!”

Helpful Report

Posted 5 years ago

“The website is so easy to search and navigate. The delivery is prompt and customer support is great. High quality products - everything is nice! Amazing shop, keep up the good work.”

Helpful Report

Posted 5 years ago

“I love how the pieces can be worn for any occasion! I am slowly building up a fashionable wardrobe of my own. I love the high quality fabric they use and the designs are trendy and original. Suitable for all women in all walks of life! They always send my items quickly. Thank you guys.”

Helpful Report

Posted 5 years ago

“I accidentally placed an order as well. I had a 40% off promo code and a $62 credit to use but I hit the wrong button and it charged my debit card $117. I contacted Fashion Nova IMMEDIATELY was advised that they're not able to cancel an order so I contacted my bank to stop payment. I hate this company.”

Helpful Report

Posted 5 years ago

“Whenever I scroll the IG, all I see are people in trendy clothes posing for the world. When I came upon FN a while back, I am blown away by the styles in their collection. I love almost all and it's very Instagram worthy. The quality is good and the clothes itself is fabulous.”

Helpful Report

Posted 5 years ago

“The fast delivery and well-packed parcels are such turn on to me when I first ordered in FASHION Nova. Not to mention the quality of their clothings. I practically love everything about this shop.”

Helpful Report

Posted 5 years ago

Fashionnova is rated 2.0 based on 2,835 reviews